Data Analyst, Trainline
Product Experimentation
+ Share Purchase Plans
Hybrid, 40% in office
2+ days a week in office (Holborn, London)
Train ticketing platform
Posted today
Train ticketing platform
1001+ employees
Posted today
+ Share Purchase Plans
Hybrid, 40% in office
2+ days a week in office (Holborn, London)
1001+ employees
Company mission
We're building the world's no.1 rail platform while empowering greener travel choices, connecting people and places.
Role
Who you are
- 2+ years proven experience using analytics to drive business decisions
- Ability to distil and communicate results of complex analysis clearly and effectively to all levels including senior management
- Experience of Product engagement evaluation and measurement of success. For example, running AB testing to evaluate product effectiveness or using front end data to quantify the effectiveness of new features and how it changes user engagement
- Ability to navigate data sets of varying complexity/ambiguity and conduct analysis to derive clear insights and actionable results
- Strong PowerPoint and presentation/communication skills
- Strong data visualisation skills using tools like Tableau, Spotfire, Power BI etc
- Strong SQL skills required
- Experience in Python with predictive modelling, regression techniques as well as wider techniques like clustering / random forest is desirable
- Tech Stack: SQL, Python, R, Tableau, AWS Athena + More!
What the job involves
- Data Analytics is central to how we build products, delight our customers and grow our business
- Our Data Analysts are embedded across cross-functional teams which exist across product and marketing
- They work closely with Product Managers, Software Engineers and Commercial and partner directly with Embedded Data Scientists and wider data functions
- They have a high degree of autonomy and are empowered to drive the success of their teams by enabling the build, measure, learn cycle
- As a Data Analyst you will be involved in driving insights into product usage and user behaviours in order to enable us to set an impactful Product strategy and build the right features for our users
- You’ll create focus and accountability in teams by setting metrics and goals, ensure we’re learning as we progress through experimentation and ensure we’re feeding insights back in to future decision making
- Ultimately this will require a complete obsession with driving impact within the product teams, drawing on a broad range of analytical and statistical techniques to unlock the most benefit
- Data Analytics exists within the wider data organisation as part of the tech org and is complemented by Data Science, Machine Learning, Data Engineering, Business Intelligence and Data Product Management
- This growing and dynamic data team has an outsized impact on the business outcomes and will provide the opportunity for growth and development for ambitious Data Analysts
- As a Data Analyst you will be responsible for the full feature life cycle in product teams
- Actively drive ideation and design of new feature releases through deep dives into user behaviour
- Influence roadmap prioritisation through opportunity sizing
- Ensure we have the right data tracked to understand product usage
- Support product experiments, launches, growth through data-driven decision making while keeping the team accountable and impactful Understand and deep dive where needed into experimentation results
- Define goals in your teams to create the right incentives and accountability in Product teams whilst hustling with your team to hit these ambitious objectives
Application process
- Recruiter screen - 30 mins
- Meet the manager - 30 mins
- Loop stage - 3 x 30 mins interviews focused on product, technical and stakeholder experience
- Case study review - 60 minutes
Salary benchmarks
Our take
Trainline make it super easy to book transport tickets. Their app is intuitive and well designed. and they're even pioneering paperless travel, allowing you to store your tickets in the app.
They're hyper focused on customer experience and have a product culture of fast iteration to deliver great outcomes for customers.
Their customers make 170,000 journeys a day and they sell 200 tickets a minute.
They're continuing to innovate to stay ahead. They're using machine learning to predict price movements and are integrating with Siri and Google Assistant so people can buy tickets just by speaking to their phone.
Steph
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
42% female employees
14% employee growth in 12 months
Company
Employee endorsements
Challenging work
"The complex nature of the market as we work with different suppliers is an amazing opportunity to create fluid solutions. A very well segmented..."
Funding (1 round)
Jan 2006
$202.2m
LATE VC
Total funding: $202.2m
Company benefits
- Flexible working (40% min office attendance)
- Cycle to work scheme
- Gym memberships
- Private Health and dental Insurance
- Pension (matched contributions)
- Income Protection
- Share Incentive Plan (buy one get one free)
- Learning budget
- Primary & Secondary Caregiver Leave
- Shared Parental Leave
- Enhanced sick pay
- Free Perkbox subscription
Company values
- Own It - We care about every customer, partner and journey
- Do Good - We make a positive impact
- Travel Together - We're one team
- Think Big - We are building the future of rail
Company HQ
Farringdon, London, UK
Articles
Leadership
Jody Ford
(CEO, not founder)Previously Non-exec Director of Moonpig and Photobox Group.
Milena Nikolic
(Chief Technology Officer, not founder)Previously Engineering Director at Google.
Lisa Hillier
(Chief People Officer, not founder)Previously Chief People Officer at Gousto , The Restaurant Group and Just Eat.
Mike Hyde
(Chief Data Officer, not founder)Previously at Meta.
Dave Price
(Chief Product Officer, not founder)Previously at Spotify and GoEuro.
People progressing
Joined as a Product Manager. Promoted to Product Manager after 1 year. Then promoted again to Principal Product Manager after 7 months and is currently Product Director.
Joined as Business Performance Analyst. Promoted to Senior Analyst after 1.5 years. Then promoted again to Commercial Manager after 7 months.
Diversity, Equity & Inclusion at Trainline
- 💚 Diversity drives us forward We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience. 💚 Meet our Networks Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard. 🚀 Women in Leadership 💜 Artemis (gender equality) 🏳️🌈 Rainbow Train (LGBTQIA+) 🌻 Sunflower (accessibility) 🌍 Ethnic Diversity Network 🐣 Parent & Carers
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