Senior Events Specialist, ServiceTitan
$86.6-139k
+ Annual bon us and equity
All-in-one operating platform for trades
Posted today
All-in-one operating platform for trades
1001+ employees
Posted today
$86.6-139k
+ Annual bon us and equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- The ideal candidate will be an organized, customer-focused, and proactive professional with proven expertise in large-scale event logistics and technology
- This candidate should be passionate about creating engaging, memorable experiences that resonate with attendees, possess energy, creativity, resourcefulness, and be able to remain calm under pressure
- Experience: 5-7 years of direct experience in event management, specifically working on large-scale user conferences of 5,000+ attendees
- Platform Expertise: Required proficiency and hands-on experience with Cvent (including website builder, registration logic, and reporting)
- Financial & Procurement Acumen: Proven ability to manage a high volume of vendor invoices, track expenses, and navigate corporate procurement processes accurately
- Soft Skills: Collaborative team-player with a strong customer-service mindset and high energy
- Communication: Exceptional written communication skills, capable of managing external sponsor expectations and internal employee queries
- Attention to Detail: Meticulous attention to detail and a disciplined approach to managing multiple, complex tasks simultaneously
- Comfortable Operating: Self-motivated and confident in taking ownership of responsibilities within a fast-paced environment
- Flexibility: Willingness to travel to and provide comprehensive on-site support for Pantheon
- Hands-on experience: Working with exhibit houses and managing large-scale expo floor builds, including booth design coordination and on-site execution
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
What the job involves
- Reporting to the Events Manager, the Senior Events Specialist will be a critical player in ensuring the flawless execution of key operational pillars, from managing our PantheonSponsorship program to overseeing our internal booth strategy and experience
- The Senior Events Specialist will also own the strategy, design, and execution of the Pantheon expo halls, delivering a high-impact, revenue-driving, and engaging experience at scale
- The Senior Events Specialist will take ownership of several critical execution areas for the Pantheon conference:
- Collaborate with the Business Development team to develop and refine the sponsorship prospectus for Pantheon
- Support the Business Development team in the active selling of sponsorship packages and booths
- Partner with the expo hall production team on booth design, layout, and logistics
- Own the sponsor-facing website experience, including managing sponsorship SKUs and all related web updates
- Track and manage sponsorship revenue, ensuring accurate and up-to-date financial reporting
- Serve as the primary liaison between sponsors/partners and the organization, responding to inquiries and resolving issues in a timely manner
- Manage the planning and execution of large-scale sponsored events
- Act as the on-site point of contact for all sponsor needs during events
- Partner with the Audience Lead team to define and capture booth requirements for Pantheon, ensuring the booth design supports ServiceTitan's ROI goals
- Work with internal Customer Programs teams to identify their specific booth needs and objectives for Pantheon
- Coordinate with Customer Success to define requirements for the Solution Center presence at Pantheon
- Own the development of the overall expo floor strategy and layout (100,000+ sq ft), including booth placements, traffic flow, premium zones, and sponsor positioning, in partnership with leadership and cross-functional teams
- Design and curate a dynamic expo experience that extends beyond booths, incorporating lounges, activations, stages, and networking spaces to enhance attendee engagement
- Lead the vision and execution of the turnkey booth program, defining design standards and ensuring a cohesive, elevated sponsor experience
- Serve as the primary owner of the exhibit house relationship, managing all aspects of production, fabrication, and execution from planning through on-site delivery
- Partner closely with the internal creative team to translate strategic goals into clear creative direction and bring the expo vision to life
- Act as the central point of contact between internal stakeholders, sponsors, and vendors, ensuring seamless coordination throughout planning and execution
- Oversee on-site expo operations, including move-in/move-out, booth setup coordination, and real-time issue resolution
- Ensure sponsor compliance with all booth specifications, deadlines, and operational requirements, maintaining a high standard of quality across the expo hall
- Contribute to additional Pantheon workstreams and special projects as needed, operating as a flexible, high-impact team member supporting overall event execution beyond core ownership areas
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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