Operations Engineer, CoreWeave

• Two or more years of experience in technical support, systems administration, cloud operations, site reliability engineering, infrastructure operations, or a related technical field, or equivalent practical experience
• Working knowledge of Linux system administration, including logs, processes, services, filesystems, networking fundamentals, and command-line troubleshooting
• Working knowledge of Kubernetes, containers, and at least one public cloud platform or comparable distributed infrastructure environment
• Experience using monitoring and observability tools such as Prometheus and Grafana; familiarity with PromQL or a similar query language
• Scripting experience in Bash, or another shell scripting language
• Experience troubleshooting issues across software services, operating systems, networks, or physical infrastructure
• A methodical approach to problem solving, strong documentation skills, and clear written and verbal communication
• Experience participating in an on-call rotation or supporting time-sensitive production issues
• Bachelor's degree in computer science, engineering, information technology, or a related discipline, or equivalent practical experience

Desirable

• CoreWeave’s MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence
• You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale
• You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil
• In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams
• Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability
• Troubleshoot the team owned services, including initialization and reboot issues
• Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs)
• Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures
• Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues
• Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed
• Maintain clear incident communications, runbooks, escalation procedures, and operational records
• Support the team owned services in production environments and participate in the team’s on-call rotation
• Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana
• Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests
• Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors
• Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure
• Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout
• Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials
• Capture and share incident findings and operational knowledge across the team and partner teams
• Identify repetitive operational tasks and develop more efficient, consistent remediation processes
• Evaluate team processes using operational data and incident trends, and recommend improvements