Senior Director of Solutions Engineering, ChargePoint

• 8 - 12 years of total engineering or technical pre-sales experience, with a proven track record of supporting complex enterprise sales cycles and large-scale hardware/software deployments
• 3 - 5 years of direct people-management or technical leadership experience at the Manager, Director, or equivalent level
• Deep familiarity with EV charging infrastructure (Level 2 & DC Fast Charging), power distribution, electrical load management, and microgrids
• Familiarity with large-scale, grid-connected electrical equipment, such as medium-voltage switchgear, transformers, inverters and utility service equipment
• Strong working knowledge of industry standards and communication protocols such as OCPP, OCPI, and smart grid integrations
• Exceptional capability to translate complex engineering details for executive buyers while maintaining deep technical credibility with software developers, utility engineers, and facility managers
• Education Requirements: Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Computer Science, or equivalent practical experience

Desirable

• Reports To: Chief Executive Officer
• At ChargePoint, we are building the fueling network of the future, and our Solutions Engineering team is at the center of our most strategic enterprise projects
• As the Senior Director of Solutions Engineering, you will serve as the strategic bridge between enterprise clients, sales, and product engineering to deliver customized, large-scale EV charging solutions
• You will empower and scale a high-performing technical team to design complex system architectures, ensuring our commercial and fleet customers seamlessly transition to electric mobility
• This is a leadership role where your technical vision, commercial acumen, and strategic execution will directly impact our revenue growth and global sustainability goals
• In this strategic leadership position, you will manage, scale, and mentor a team of Solutions Engineers driving technical pre-sales and architecture design across critical markets
• Your day-to-day will involve overseeing in-depth technical feasibility studies, shaping deployment strategies for complex charging networks, and partnering closely with executive sales leadership to close high-stakes enterprise deals
• You will act as a key advisor to both our largest customers and our internal engineering teams, identifying market trends and technical requirements that shape our hardware and software roadmaps. Success in your first 6 to 12 months means establishing highly scalable pre-sales playbooks, optimizing technical discovery frameworks, and flawlessly executing technical handoffs to accelerate the adoption of ChargePoint’s solutions
• Lead and Scale: Hire, train, and mentor a high-performing team of Solutions Engineers, guiding them through complex sales cycles, customer discovery, and enterprise-grade technical scoping
• Architect Solutions: Own the technical enablement and solution design phase, ensuring proposed EV charging hardware, software platforms, energy management systems (EMS) and maintenance/ warranty services perfectly align with customer site constraints and business goals
• Charge Together: Partner collaboratively across Sales, Product Management, Firmware/Software Engineering, and Customer Success to translate market signals and customer feedback into actionable product roadmaps
• Drive Feasibility: Oversee comprehensive technical feasibility studies, load-capacity evaluations, and utility interconnection reviews for large-scale depot and public charging hubs
• Innovate Systems: Drive system and grid architecture design, ensuring seamless integrations utilizing standard industry protocols including OCPP and OCPI
• Engage Executives: Lead high-stakes technical presentations, Proof of Concepts (POCs), and comprehensive RFP responses with commercial fleets, real estate developers, and municipal transit authorities
• Optimize Operations: Establish and refine scalable pre-sales playbooks, technical discovery frameworks, and standard documentation to shorten sales cycles and dramatically improve win rates
• Align Strategy: Partner directly with the SVP of Sales to align technical pre-sales strategies with overarching regional revenue goals and market expansion targets
• Navigate Complexity: Act as a senior technical escalation point for critical enterprise accounts, directly negotiating and resolving complex engineering and deployment challenges during the sales process
• Foster Expertise: Champion continuous learning within the team, maintaining a cutting-edge understanding of the rapidly evolving EV infrastructure landscape, microgrid technologies, and energy storage advancements