Implementation Manager Team Lead, Adyen
3 days a week in office
Payments platform built to grow businesses
Open for applications
Payments platform built to grow businesses
1001+ employees
Open for applications
3 days a week in office
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- You have a minimum of 4 years experience leading teams
- Experienced in building and managing a team of implementation managers, technical consultants or technical project managers. This will include coaching, setting goals and objectives and training the team
- Experienced with integration projects within a large global company working in professional services, finance, retail or general technology
- A proven track record of helping to driving change, using data to make informed decisions on setting up tools and procedures, so that Adyen continues to be successful from an operational perspective
- Understand the dynamics of working in a global organization. Able to develop effective relationships with global teams to collaborate on projects, adapting to international time constraints where appropriate
- Proactive hands-on attitude to get things done in collaboration with your team, not afraid to get involved and tackle challenges when the situation calls for it
- Experience within the Unified Commerce space is a plus, but not a requirement
What the job involves
- We’re looking for an experienced and motivated leader to join our Implementation team to lead a team of Implementation Managers in London
- You will join a group of peers spread across London and Europe to propel our implementation team to new heights, setting the standard in the industry
- You will lead a group of Implementation Managers who specialize in the Unified Commerce domain, supporting the complex integrations and business models of our customers to give them their competitive edge
- The Implementation Management team supports our large and strategic customers in solution design, integrating and going live in the quickest and most sustainable way possible, with use of comprehensive product knowledge and industry best practices
- Implementation managers work on innovative complex projects ranging from Online payments integrations, In-Person Payments (IPP), Marketplaces, Card issuing programs and financial services
- Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. Act as a sparring partner and escalation layer for the team of implementation managers, helping to navigate complex projects and technical challenges
- Create an inspiring and collaborative team environment with an open communication and feedback culture
- Scaling up the team while preserving the Adyen formula and ensuring our unique culture is fostered
- Collaborate with other teams and drive initiatives to grow the (global) IM organization, in size, quality and scalability
Application process
- We aim to get back to you regarding your application within 5 business days
- Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Salary benchmarks
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$52.6m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $319.5m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company values
- We build to benefit all customers (not just one)
- We make good choices to build an ethical business and drive sustainable growth for our customers
- We launch fast and iterate
- Winning is more important than ego; we work as a team - across cultures and time zones
- We don’t hide behind email, instead we pick up the phone
- We talk straight without being rude
- We include different people to sharpen our ideas
- We create our own path and won’t be slowed down by “stewards”
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Articles
Leadership
Pieter Van Der Does
(CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
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