Principal Software Engineer, Rula

• 10+ years of professional software engineering experience, with a strong focus on consumer-facing full-stack application development and distributed systems
• Expert-level experience integrating AI into user experiences, including designing RAG pipelines, vector orchestration, and agentic loops
• Proven track record of architecting full-stack AI systems that survive production-grade traffic (expertly managing UI latency, API costs, and system reliability)
• Deep foundational knowledge bridging modern frontend/backend ecosystems (e.g., React, Node/Python) with LLM infrastructure (e.g., tokenization, MLOps observability)
• Demonstrated technical leadership in driving complex consumer product initiatives from conception to launch, mentoring cross-functional engineering teams

Desirable

• We are seeking a Principal Software Engineer (L6) to architect Rula’s next generation of patient-facing mental healthcare tools
• This person will be the technical anchor for the Patients Group, owning the systems that power the entire patient lifecycle—from initial signup, registration, and intelligent appointment scheduling, all the way through to pre- and post-visit experiences
• You will bridge the gap between robust, high-traffic consumer application architecture and advanced "Applied AI" implementation
• You will own the design of resilient full-stack systems alongside autonomous agentic workflows and RAG pipelines that help us scale our mission to millions of patients
• If you are passionate about building highly reliable consumer funnels, moving beyond simple AI prompting to build observable, cost-efficient systems, and elevating the engineering culture at a staff/principal level, this is the role for you