Growth Marketing Operations Manager, Garner Health
$120-140k
+ Eligible to participate in our equity incentive
More information about location
3 days a week in office (Financial District, NY)
Data-powered doctor search tool
Be an early applicant
Data-powered doctor search tool
201-500 employees
Be an early applicant
$120-140k
+ Eligible to participate in our equity incentive
More information about location
3 days a week in office (Financial District, NY)
201-500 employees
Company mission
To transform the healthcare economy, delivering high quality and affordable care for all.
Role
Who you are
- 4-5+ years of experience in Marketing Operations or related roles (e.g., Revenue Operations)
- Deep familiarity with email & SMS campaign builds & automation platforms – preferably Iterable
- Familiarity with HTML/CSS for basic email template customization
- Design experience for marketing collateral (e.g., Google Slides, Figma)
- Results-oriented strategic thinker & analytical problem solver who can break down ambiguous, complex problems, proactively identify opportunities, and translates vision into action - all while managing multiple complex initiatives simultaneously
- A self-starter with the ability to “roll up your sleeves” and juggle multiple priorities & deadlines, doing whatever is necessary to ensure company success; thrives in a fast-paced, dynamic start-up environment
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What the job involves
- We are seeking an exceptional Growth Marketing Operations Manager to join our Growth Marketing team to build the foundational systems and operations that will support our full client book of business as we scale – creating a center of excellence for program management, data attribution, maximizing the ROI of our investments, and driving innovation in our data & marketing tech stack
- This role will report to the VP of Growth Marketing
- The Growth Marketing Operations Manager will build the workflows & systems to manage our rapidly growing client book of business across email, SMS, direct mail, print, and swag channels
- This position will work closely with the rest of the Growth Marketing team, Client Management, Revenue Operations, and Data
- You will lead building the automated and efficient processes and tools (including leveraging AI) we need to rapidly scale
- This is a high-impact role at the heart of our growth engine - helping us engage more members, deliver a first-class member experience, and improve health outcomes at scale
- Lead campaign operations and tracking – building automated workflows and ensuring flawless campaign execution + QA across email, SMS, direct mail, print, and swag channels
- E.g., Best practice set up for campaign & journeys in our email & SMS platform Iterable
- E.g., Building automated QA processes for our email, SMS, and direct mail campaigns
- E.g., Ensuring scalable with our direct mail / print & swag vendors, including setting up self-service for Client Success Managers
- E.g., Updating & managing our member marketing asset library at scale as our product evolves (e.g., handout designs, email copy docs, slide decks across our product types and clients - in Figma, Google Slides, Google Docs, Contentful/Webflow)
- E.g., Managing how we track client consent & requirements in our back-end systems and flow those data fields & requirements through to our multi-channel marketing campaigns
- Own Growth Marketing UTM tracking & data attribution to analyze channel and campaign performance, identify trends, and uncover optimizations
- Support managing our marketing programs budget, ensuring investments exceed ROI targets, and deliver performance insights to continuously improve spend efficiency
- Own and evolve our Marketing Tech stack by partnering with Engineering, Data, and RevOps drive the marketing technology strategy, roadmap, and AI innovation
- Design & document new processes to map out the detailed logic & handoffs to cross-functional partners (e.g., Client Success, Product / Data / Eng)
- Automate workflows and build AI tools for engagement marketing to make us more efficient in how we serve our clients and work with stakeholders
- Platforms we use:
- Iterable, Figma, Google Drive / Slides / Docs, Snowflake, Salesforce, Looker, Asana, Ravenna, DubCo, Vimeo
Our take
An overworked US healthcare system has resulted in long waits and expensive prices, meaning that patients can't access the care that they need. Garner Health creates digital services that allow patients to find a medical expert that fits their specific needs, whatever their insurance circumstances are.
The startup provides an app that analyses local health-insurance claims history through AI. This data is used to recommend local medical professionals that will work with a patient's circumstances whilst providing direct communication channels for liaising. This helps patients to identify the highest-quality doctors and helps doctors improve how they practice medicine.
Despite other companies providing similar bespoke healthcare services, Garner Health shows a cutting edge by partnering with patient employers. This provides the financial incentive that employers must cover all or a portion of medical expenses, making healthcare financially accessible for all involved. The company has good funding at its back, and back in 2022 partnered with Marathon Health towards reducing the inefficiencies of specialty referrals.
Steph
Company Specialist at Welcome to the Jungle
Insights
142% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2026
$100m
SERIES E
Feb 2026
$118m
SERIES D
Total funding: $279.3m
Company benefits
- Flexible PTO
- Garner for Garner (employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses)
- Hybrid and remote work
- Team meets twice each year to spark innovation and foster belonging
- Variety of social programs beyond work hours
- Equal paid parental leave (12 weeks) following the birth, adoption or placement of a child
- 401(k) plan with a 2% company match and immediate vesting
- Other financial benefits such as Flexible Spending Accounts and mortgage assistance
Company HQ
Flatiron District, New York, NY
Leadership
Nick Reber
(CEO & Founder)Studied Mathematics at Brown before joining Bridgewater Associates as a Senior Investment Associate in 2006. Left Bridgewater in 2016 to join Oscar Health's Leadership Team. Founded Garner in 2018.
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