Forward Deployed Engineer, you.com
$155-225k
+ Equity + Commission + Bonus Salary dependent on location
AI search infrastructure for enterprises
Job no longer available
AI search infrastructure for enterprises
201-500 employees
Job no longer available
$155-225k
+ Equity + Commission + Bonus Salary dependent on location
201-500 employees
Company mission
To help people move faster, think deeper, and do more.
Role
Who you are
- B.S. Computer Science, Software Engineering, MIS, or equivalent relevant experience required
- Knowledge of related AI applications, relational databases, and web technology
- Solid oral, written, presentation, collaboration, and interpersonal communication skills
- Ability to work as part of a team to solve technical problems in varied political environments
- Minimum of 7 years of professional experience in a Solutions Engineer/FDE capacity
What the job involves
- The FDE field is a vibrant, ever-changing landscape where design, business consulting, and technology expertise are utilized daily to foster innovation
- An FDE should be strongly motivated to showcase their technical and/or sales abilities, including the capacity to gather business requirements, formulate a technical sales strategy, configure and effectively demonstrate solutions that meet those requirements, and deliver business value
- A Forward-Deployed Engineer is crucial in aligning innovative strategies with technology solutions within complex accounts
- This position emphasizes collaboration with clients and internal team members, including C-level contacts, to achieve agreement on multi-product technology solutions across various Salesforce product lines
- The Solution Engineer will handle multiple tasks, including business development, operations, IT strategies, and executive-level product demonstrations
- They must be trusted advisors to advance innovative solutions while enhancing business performance
- Business Problem Solving: Tackle complex and ambiguous business challenges using research and assessment skills to define the problem, generate innovative ideas, identify opportunities, and recommend actionable next steps
- Innovation Management: We streamline clients' decision-making processes by communicating and evaluating solution options while building consensus among key stakeholders. In some cases, we assist clients in creating new decision frameworks and governance processes that provide ongoing value beyond a specific engagement
- Connect Experiences: Showcase how connected experiences are realized through Salesforce solutions through software demos and rapid prototyping. This includes delivering executive-level demonstrations, constructing future-state customer journey strategies, and developing long-term IT roadmaps
- "Solutioning" is a fundamental aspect of this role. Understanding that part of the responsibilities will involve supporting the customer and Account Executive in discovering, analyzing, and recommending strategic solutions is essential
- This entails delivering transformational pitches based on live product demonstrations to validate the proposed solutions, utilizing all you.com technologies to address each customer's unique challenges and objectives
- Identify the customer’s business needs and position the most suitable You.com solution to meet those objectives
- Create and present tailored solutions and demonstrations on our product offerings, showcasing how we can enhance their business strategies and create value
- Demonstrate a comprehensive understanding of the customer’s architecture regarding our solutions
- Lead and coordinate cross-functional solutions teams, aligning them with the opportunity strategy
- Develop and narrate the customer experience story enhanced by You.com technologies
- Engage in all relevant product, sales, and procedural training and certifications to acquire and maintain essential knowledge for effectiveness in the role
Our take
The pressure for enterprises to adopt AI is mounting, but even with impressive advancements to the technology it can be difficult to implement effectively. Foundational models fail to meet the needs of enterprises, which require something they can more easily customise.
This is what you.com recognises and addresses, supplying solutions to empower its clients to build the artificial intelligence that best serves them. The company's enterprise AI product, combined with search and agent APIs and consulting, enables each business to adapt AI intelligently to its industry and aims.
Its a valuable proposition that has not gone unnoticed by the industry, with you.com raising a substantial amount of funding in 2025. This will be used to "build the infrastructure for the agentic era", as the company aims to support its clients into this next age of AI-empowered operations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2025
$100m
SERIES C
Jun 2024
$50m
SERIES B
Total funding: $197.9m
Company benefits
- A remote-first work environment with hubs in California, NYC, and Canada that offer monthly in-person gatherings
- Unlimited PTO with 11 U.S. holidays observed and a week shutdown in December to rest and recharge
- Competitive health insurance plan, where 100% of the policyholder is covered and 75% for dependents
- 12 weeks of paid paternity leave in the US; additional time off is also considered
- 401k program, 3% match coming January 2025
- $500 work-from-home stipend to be used up to a year of your start date
- $1,200 / year Health & Wellness Allowance to support your personal goals
- In-person coworking weeks 1 to 2 times a year
- Chance to collaborate with a team at the forefront of AI research
Company HQ
SoMa, San Francisco, CA
Leadership
Richard Socher
(Co-Founder & CEO)Experience as Chief Scientist of EVP for Salesforce from 2016 to 2020. Founder of AIX ventures since 2021.
Bryan McCann
(Co-Founder & CTO)Experience as a Course Assistant at Stanford University from 2014 to 2016. Lead Research Scientist for Salesforce from 2016 to 2020.
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