Senior Product Manager, Deliverect
More information about location
3-5 days a week in office
Food delivery & order management platform
Posted today
Food delivery & order management platform
201-500 employees
Posted today
More information about location
3-5 days a week in office
201-500 employees
Company mission
To be the backbone of on-demand food and help businesses to connect with their customers, whilst helping them to thrive online.
Role
Who you are
- Product Management Expertise: 5+ years of experience managing SaaS products within an agile environment, preferably in the food tech, SaaS, foodservice, or hospitality sectors
- Market Expansion Experience: A track record of taking a product into new geographies or segments — assessing local requirements, competitive gaps, and compliance needs, then shipping the changes required to compete there. Direct experience with localization, regional integrations, or multi-market rollouts is a strong advantage
- PLG Growth Mindset: Proven experience developing and optimizing self-serve user funnels, upgrade paths, or usage-driven monetization tiers
- Domain Knowledge: Deep familiarity with campaign management systems, online ordering networks, POS integrations, or technical API-first software architectures
- Data-Driven & Analytical Skills: Strong track record of tracking product KPIs, building data-backed business cases, and making high-impact prioritization decisions
- Collaborative Leadership: Demonstrated success leading cross-functional squads and complex projects through influence, clear communication, and empathetic stakeholder negotiation — including working effectively with commercial and regional teams across time zones
- Education: A Bachelor's degree in Computer Science, Business, Engineering, or a related field, or equivalent work experience
What the job involves
- As a Senior Product Manager at Deliverect, you will own the end-to-end lifecycle of critical product initiatives, as well as be a driving force behind Deliverect's expansion into new markets, working hand in hand with our GTM teams to determine what it takes to win in each one — and then making sure we build and deliver it.
- In addition, you will be leveraging Product-Led Growth (PLG) strategies to drive self-serve adoption of features and user retention.
- Your ability to balance technical complexity with a customer-centric approach will directly impact company revenue, operational efficiency, and customer satisfaction across the global marketplace
- Unlock New Markets Alongside GTM: Act as the product counterpart to our GTM teams on market expansion. You will run detailed assessments of each target market to pinpoint the capability gaps and opportunities that decide whether we win there — local POS and delivery-platform integrations, payment methods, localization, and regulatory or fiscal requirements — and translate those findings into clearly specified, prioritized product requirements with a defensible case for sequencing
- Lead Product Strategy & Roadmap Development: Own the end-to-end product lifecycle from ideation to launch, developing detailed business cases and roadmaps aligned with Deliverect's growth objectives
- Own Successful Market Rollout: Partner closely with GTM, Sales, and Onboarding to make sure each new-market launch actually lands. You will define launch readiness criteria, equip commercial and implementation teams with what they need to sell and deploy the product locally, and close the loop on early market feedback so that the second and third customers in a market are meaningfully easier to win than the first
- Drive Product Led Growth (PLG) Initiatives: Architect and optimize self-serve onboarding funnels, in-product upgrade paths, and usage-driven tier models to drive user expansion and maximize platform value
- Cross-Functional Execution & Technical Collaboration: Partner closely with engineering, architecture, and design teams to build scalable solutions, including managing technical requirements for APIs and core platform integrations
- Stakeholder Management & Alignment: Act as a primary communicator to present clear product updates, pitch business cases, and influence alignment across all internal departments and external partners
- Data, Market & Competitive Analysis: Define and track product KPIs, and continuously leverage analytics, competitive intelligence, and customer insights — at both product and individual market level — to prioritize the backlog and resolve complex user friction points
Our take
Restaurants typically work with a number of suppliers, but this can be hard to manage with antiquated and fragmented systems. Deliverect provides a way for companies to integrate online orders into their POS, streamlining the disparate aspects of food service and delivery onto one single platform.
Deliverect has over 10,000 customers, from household name like KFC and Taco Bell to younger restaurant chains like Dishoom. As one of many trying to capitalize on the rise in online food delivery, competition is hot. However, Deliverect has responded to this by constantly evolving and exploring migration into other sectors of hospitality.
This evolution has seen Deliverect invest in enhancing its services with more physical point of sale terminals and third-party service providers, as well as expanding into in-store management. It also acquired ChatFood, a leader in social media ordering, to solidify its already strong position and more recently, integrated with Uber Direct in Ireland to significantly expand its reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2022
$150m
SERIES D
Apr 2021
$65m
SERIES C
Total funding: $238m
Company HQ
Theater District, New York, NY
Leadership
Zhong Xu
(Co-Founder & CEO)Previously founded XudoX IT solutions and POSIOS, and acted here as CEO. Previous experience as Global Director of Hospitality for Lightspeed HQ, Senior Software Engineer for EVS Broadcast Equipment, and Technical Sales and Software Engineer for Siruna.
Jan Hollez
(Co-Founder & CTO)Previously co-founded POSIOS and has experience as Director of Hospitality Technology for Lightspeed POS, Technical Leader for EVS Instant Tapeless Technology, Software Engineer, Architect and Analyst for Siruna and has done Research for IBBT, INTEC and IBCN.
Jelte Vrijhoef
(Co-Founder & CPO)Previously co-founded BonChef.nl and is an Owner of Codejongens and Vrijhoef Holding. Has served as Senior Software Architect for Regi Star and InterWord, and as Technology Advisor for Virtual Guard.
Jérôme Laredo
(Co-Founder & President)Previously served as a Venture Partner and Advisor for LYS Energy Solutions, Senior Vice President of EMEA & Asia for Lightspeed HQ, Venture Partner for AccelerAsia, Regional Director of South East Asia for Sitecore, CEO of Asia Pacific for Atex and Sales Director of Europe for Nstein Technologies.
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