Senior Product Manager, MeridianLink
AI Products, FinTech
$104.1-170k
Digital lending platform for every financial institution
Open for applications
Digital lending platform for every financial institution
501-1000 employees
Open for applications
$104.1-170k
501-1000 employees
Company mission
To accelerate and simplify workflows while helping community financial institutions grow, scale and serve their consumers and communities.
Role
Who you are
- We are looking for a seasoned Senior Product Manager to lead the definition and delivery of AI-powered automation capabilities within our vertical SaaS platform
- You have shipped AI features in production—not just prototypes—and you understand what it takes to bring models, data pipelines, and UX together into a trustworthy, compliant product
- Experience in consumer lending or mortgage software is a strong differentiator, as you will need to quickly earn credibility with domain-expert stakeholders and customers
- 5+ years’ experience in product management, with proven success designing enterprise AI/ML products in a SaaS B2B environment
- Experience conducting customer/user research, usability testing, and translating insights into product strategy. Proficiency with AI-driven prototyping methods
- Strong organizational and multi‑tasking abilities, capable of managing multiple projects, priorities, and communication channels in a fast‑paced environment
- Mastery of agile methodologies, processes, artifacts. Understanding of/exposure to emerging DevAI practices
- Strong problem-solving skills
- Effective storytelling and presentation abilities
- Excellent collaboration skills within and across teams
- Ability to give and receive constructive design feedback
- Awareness of industry trends, emerging technologies, and best practices in AI product design
- Demonstrated track record of taking AI features from concept to production—including model integration, data contracts, and post-launch monitoring
- Expertise in digital product development, including conversational AI, GenAI, automation, and data-driven platforms
- Familiarity with AI/ML concepts, LLMs, MCPs, GenAI platforms, API integration
- Familiarity with responsible AI principles, model interpretability, bias mitigation, and quality/accuracy metrics required for production grade AI systems
- Experience collaborating with Data Science and Engineering teams to define training data needs, evaluate model performance, and implement iterative feedback loops
- Bachelor’s degree required; MBA preferred. Computer science background (education or other demonstrated proficiency) preferred
- Consumer or mortgage lending software experience is a plus
What the job involves
- This role sits at the intersection of financial services technology and applied AI and is accountable for translating complex lending workflows into intelligent, scalable product experiences that meaningfully reduce manual effort for our customers
- Own the end-to-end product strategy and roadmap for AI automation features within the platform
- Define measurable outcomes (efficiency gains, error reduction, decision accuracy) and hold the roadmap accountable to them
- Partner with executive leadership to align AI initiatives with company-wide product vision and revenue goals
- Build business cases justifying R&D investment based on expected revenue opportunities
- Identify high-value automation opportunities across the loan origination and account opening lifecycles
- Stay updated with the latest trends and advancements in AI and ML, to identify opportunities for innovation and incorporate relevant insights into product strategy and development
- Conduct deep discoveries with lending operations teams, compliance officers, and technology buyers to surface unmet needs. Dig beyond stated needs to define innovative solutions to customer challenges
- Synthesize qualitative research, quantitative usage data, and competitive intelligence into clear product opportunities
- Build and maintain a robust feedback loop with design partners and early-access customers during feature development
- Drive execution with engineering, data science, and design teams using agile practices and emerging Dev AI practices
- Translate business needs into clear and actionable epics, user stories, acceptance criteria, and supporting documentation. Lead rapid prototyping exercises to speed time to market and enable early customer validation
- Ensure requirements align with strategic business goals while balancing compliance, security, scalability, and technical feasibility
- Partner with data scientists and ML engineers to scope model development, define success metrics, and establish human-in-the-loop review processes
- Coordinate with compliance, legal, and information security to ensure AI features meet regulatory expectations (FCRA, ECOA, fair lending, model risk management, emerging regulation governing AI use in fintech)
- Own launch readiness: go-to-market coordination, documentation, training, and customer communication
- Define and track KPIs for AI features post-launch: automation rates, exception volumes, model drift indicators, and business impact
- Establish feedback mechanisms that surface edge cases and model errors quickly and translate them into iteration cycles
- Communicate product performance transparently to leadership and stakeholders
- Collaborate with Sales and Marketing to track product pipeline development and revenue opportunity. Correct course where adoption falls short of expectation
Our take
MeridianLink provides modern software platforms for financial institutions and consumer reporting agencies. Specifically, it powers digital lending and account opening for the former and data verifications for the latter.
The company has been trusted for over 20 years and has remained adaptable and open to change with the industry, such as its recent addition of engagement features that offer new ways to help financial services drive growth, reach target audiences and adjust campaigns to meet business and customer needs. It has therefore maintained a number of impressive customers, from BankPlus and American United to FirstBank and TwinStar.
Building on this track record, MeridianLink was recently acquired by Centerbridge Partners, marking an important step forward. Going private in this $2B deal gives the company flexibility to accelerate innovation, expand its platform, and leverage AI and data more effectively. With Centerbridge's support, MeridianLink is in a good position to strengthen its competitive edge and continue helping financial institutions grow in a rapidly evolving market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Company benefits
- Ongoing development: Continuous learning is essential to growth, and we’re committed to helping our employees thrive. You’ll have the opportunity to take part in job-specific training, monthly soft-skill sessions, and leadership classes designed to support your development at every stage.
- Access to executives: Have a good idea? Share it with peers, managers, or executives. Our leadership is approachable and actively involved in supporting your work.
- Health lifestyle: Healthy staff makes us happy. We support our team members with resources and programs that promote financial, physical, and mental health—encouraging balance, self-care, and a lifestyle that helps you feel your best every day.
- Celebrations: All work and no play makes for a dull day. We celebrate holidays, birthdays, work anniversaries, and other milestones with fun activities that bring us together. We also provide channels for employees to recognize and celebrate each other’s achievements, making appreciation a regular part of our culture.
- Community partnering: Take a day off with pay to volunteer where it matters most to you or join the company in various community service projects throughout the year.
Company HQ
Irvine Technology Center, Irvine, CA
Leadership
Larry Katz
(CEO)Larry joined MeridianLink in 2023 as CFO and became CEO in 2025. Prior to this, they were the CFO at StubHub and Genesys as well as a Managing Director at JPMorgan Chase & Co. for 15 years.
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