SMB Account Manager, Mimecast
Customer Development
£88-132k
OTE
HR management & advanced email security
Open for applications
HR management & advanced email security
1001+ employees
Open for applications
£88-132k
OTE
1001+ employees
Company mission
To stop bad things from happening to good organisations.
Role
Who you are
- Sales experience: Minimum 1+ years of IT sales experience (experience within Email/Messaging/Security/Storage is a plus)
- Proven results: Demonstrated success in achieving sales revenue quotas
- Sales channels: Experience in both Direct and In-Direct sales roles is ideal
- Corporate IT knowledge: Understanding of Corporate IT teams and their buying processes
- Business acumen: Strong commercial awareness and decision-making skills
- Communication: Excellent verbal and written communication skills
- Results-driven: A positive, results-oriented outlook with a determination to succeed
- Education: Degree level education preferred but not essential
What the job involves
- We're searching for a dynamic SMB Account Manager to join our Customer Development team - the driving force behind building and nurturing relationships with our existing customers. In this role, you’ll work with current Mimecast accounts (1-350 users), leveraging your sales expertise to uncover upsell opportunities, reduce churn risk, and foster long-lasting relationships
- This isn’t just a job - it’s a chance to be part of a rapidly growing team where your contributions will have a tangible, lasting impact. If you’re a self-motivated go-getter, a team player, and have a proven track record of turning challenges into wins, we want you on our team!
- Achieve sales targets: Meet and exceed monthly, quarterly, and annual upsell revenue goals
- Customer adoption and retention: Proactively liaise with every account in your book of business, ensuring customers are effectively adopting Mimecast solutions and avoiding downsell and churn risks
- Collaborate with the channel team: Work closely with the Partner/Channel Development team to create and execute account plans
- Sales activity planning: Develop and execute sales activity plans to meet agreed revenue targets
- Build relationships: Focus on cultivating and maintaining strong, long-term relationships with existing accounts
- Drive incremental revenue: Sell new technologies to the existing customer base and identify opportunities for upselling and cross-selling
- Business administration: Manage reporting of key performance indicators (KPIs) and ensure CRM hygiene is maintained
- End-to-end sales methodology: Follow and execute Mimecast’s defined sales methodology and processes
- Reporting and insights: Monitor and report on sales activities while providing relevant management information
- Cross-functional collaboration: Work closely with other internal teams to support business goals and organizational development
- Training and development: Attend training sessions to continually enhance relevant knowledge and skills
Salary benchmarks
Our take
Mimecast’s next-gen cloud-based security, archiving, and continuity services provide comprehensive risk management in a fully integrated solution, protecting over 40,000 customers worldwide and blocking 162+ million threats. With its adaptable platform, Mimecast focuses on developing capabilities to meet increasing risks and forming strategic partnerships.
Following its acquisition by Permira, Mimecast has expanded globally, reaching more countries.. Recently, Mimecast acquired Elevate Security, enhancing its offerings with insights into human behaviours and risks. Elevate Security's platform flags high-risk individuals with a precision risk scoring algorithm, complementing Mimecast’s Awareness Training for targeted intervention and training.
Since 2003, Mimecast has empowered customers to mitigate risks and manage complexities in a threat landscape driven by cyberattacks and human error. Mimecast’s advanced solutions in threat detection, brand protection, and data retention enable organisations to work protected.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2012
$62m
SERIES C
Jan 2010
$21m
SERIES B
Total funding: $88.7m
Company HQ
City of London, London, UK
Leadership
Marc van Zadelhoff
(CEO)Prior to joining Mimecast in 2024, Marc was the CEO of Devo. They also spent nearly 12 years at IBM in various roles, including General Manager of IBM Security (Business Unit CEO).
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