Business Application Support Engineer, Ferovinum
Client-Facing, Operational
5 days a week in office (Carnaby Street, London)
Growth platform for wine and spirits businesses
Job no longer available
Growth platform for wine and spirits businesses
1-20 employees
Job no longer available
5 days a week in office (Carnaby Street, London)
1-20 employees
Company mission
To modernise the global wine and spirits industry, propelling the finest products to every corner of the world.
Role
Who you are
- 3+ years of experience supporting complex business applications, working with business users directly - prior experience working as part of a growth-focused team is a plus
- Ability to communicate technical concepts clearly and concisely, adapting communication styles to suit customer needs
- Proficient with one or more scripting languages (e.g. Python, TypeScript or similar)
- Bachelor's Degree (or above) in Computer Science or similar discipline
What the job involves
- Understand core business objectives and help achieve them through daily proactive outreach to internal/external clients for their day-to-day operational needs
- Effectively prioritise a high volume of requests and tickets, while also addressing team related tasks and initiatives
- Collaborate with internal teams at different levels to resolve complex issues while maintaining effective communication and ensuring consistent adherence to company standard
- Deliver support for Ferovinum proprietary products hosted in AWS infrastructure and ensuring seamless functionality
Salary benchmarks
Our take
Businesses in the drinks industry encounter unique challenges, such as significant liquidity constraints (with funds tied up in stock and lengthy payment terms), an outdated and complex supply chain, and a highly regulated global market that creates friction and barriers to international sales. Ferovinum has developed an end-to-end digital platform that empowers businesses to fund, produce, procure, and sell in global wine and spirits markets.
The producers of spirits and wines are generally small to medium-sized businesses, and Ferovinum’s pitch is that its technology, which provides working capital and supply chain automation tools, will benefit from this rocket-boosted tech. It offers a comprehensive suite of foundational services, including capital funding, supply chain automation, international logistics, and access to global trade channels. The company’s founders certainly have experience in financial management, one having overseen structured commodity financing at the Macquarie Group and the other having a history of executive directing restructuring for investment banks.
With production and distribution tools at its disposal, Ferovinum offers predictive inventory management, seamless integration, and international logistics. Its one-size-fits-all technology has already benefitted some of the oldest scotch whiskey distilleries in Scotland on a pilot scheme, funded by a £100 million investment in Ferovinum in 2021. Though still in its early days, the company seems set to attract more clients as its technology evolves.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Most candidates hear
back within 2 weeks
20% female employees
Company
Employee endorsements
Nice people
"We work with a fairly large range of businesses, and to do our work effectively, we need to understand them all. When I joined, my team were patient..."
Funding (last 2 of 3 rounds)
Sep 2024
$22.9m
Series A
May 2023
$6.5m
Seed
Total funding: $30.6m
Company benefits
- Employee equity scheme
- Private health insurance
- Generous workplace pension contributions
- 28 days paid holiday per year
- Company-sponsored WSET course
Company values
- Passion and Drive
- Move Fast
- Outcome Focused
Company HQ
Carnaby, London, UK
Articles
Leadership
Daniel Gibney
(Co-Founder)Former Executive Director of Restructuring at Moelis & Company. Led high-profile restructuring negotiations. Cool as ice at the poker table, and a passionate Martini aficionado.
Mitchel Fowler
(Co-Founder)Oversaw structured commodity financing at Macquarie Group. Wine connoisseur and ocean yacht racing captain.
Diversity, Equity & Inclusion at Ferovinum
Zanne Dijkstra (Product Manager, Designer)
- At Fero, we are dedicated to building a diverse, equitable, and inclusive workforce that we want to reflect the global wine and spirits industry we serve
- We believe that diverse perspectives and experiences drive innovation and enrich our company culture
- In our recruitment efforts, we actively seek out talent from all backgrounds, ensuring equal opportunities for individuals regardless of race, gender, age. We operate on a foundation of meritocracy, where individuals are recognised based on their skills, contributions, and potential.
- We are committed to creating an inclusive environment where every team member feels valued, empowered, and inspired to contribute to our collective success in the wine sector
- This is not a tick-box exercise; it’s a continuous journey we are committed to refining and improving, Here at Fero we are all connect, aligned and inspired by our mission!
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