Senior Account Manager, Avalere Health
Pharmaceutical Agency
Global healthcare communications agency
Open for applications
Global healthcare communications agency
1001+ employees
Open for applications
1001+ employees
Company mission
To imagine new possibilities for a healthier world and create the connections that make better health happen.
Role
Who you are
- Minimum 4 years of experience in client services, preferably within a healthcare communications agency
- Excellent presentation and writing skills
- Passion for healthcare and communications
- Strong understanding of legislative and regulatory processes and rules
- Organises own time to achieve deadlines, prioritises tasks within given time frames
- Clear communicator, honest and fair with colleagues
- Strong client-facing skills with the ability to listen intently and ask in-depth questions to determine client needs, foster trust and build long-term client relationships and partnerships
- Strong understanding of the multi-disciplinary approach to client service, and their specific role across accounts and scenarios
What the job involves
- As a Senior Account Manager, you will be part of a team reporting into a Business Unit Director, driving the success of your accounts and taking ownership of projects
- You are likely to be a key point of contact for clients, taking increased responsibility for the strategic direction of workstreams
- The accounts that you would work on will likely be across a range of prescription brands
- Takes the lead in planning and preparing for client meetings, allocating tasks to other team members and presenting as and when required
- Understands and is able to share the agency’s beliefs, values and proposition, and how these relate to the clients’ aspirations
- Understands the strategic vision for the brand(s), contributes to and initiates discussions on strategy
- Interprets client briefs, identifies and communicates information gaps
- Manages client expectations - what is possible, by when, what cost; educates client on agency processes
- Able to take a leadership role with agency brand team by supervising the development, execution and production of tactical programs from start to finish
- Provides support to business unit director on all accounts and all new business opportunities and pitches
- Advises and coaches account executives and account managers to develop potential and contributes to their development plans
- Co-ordinates in house team performance to achieve schedules
Salary benchmarks
Our take
Avalere Health, founded in 2001 and formerly known as Fishawack, has built a strong reputation as a leading provider of cross-border strategy consultation, communications, and marketing expertise for companies in the biopharmaceutical, medical technology, and wellness industries.
Though the company doesn’t make its exact customer list public knowledge, it does claim to serve all of the top 20 pharmaceutical companies in the world, as well as a number of breakout biotech and medtech enterprises. In the over two decades since its founding, it has acquired and merged 19 healthcare firms worldwide - including Avalere Health from which it takes its new name.
Given that it’s grown from one location in the UK to encompass teams across the US, Europe, and Asia, the company appears to operate from a position of serious strength in this trillion-dollar space. Recently, it seems Avalere has focussed on building out its leadership team as it embraces its new branding and manifesto.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- The tools, skills, and support you need to think differently and to solve healthcare’s most complex challenges
- Career Experience team, whose mission is to provide every employee with a purpose-driven career
- Personalized learning and training
- Hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization
- Flexible working practices
- Company pension/retirement plan
- Private medical insurance
- Employee wellbeing initiatives
- Compelling time-off policy
Company HQ
Knutsford, UK
Leadership
Jon Koch
(CEO, not founder)Was hired as CEO in 2021 after spending three years as SVP and CEO of the Global Dental Group at Henry Schein. Prior to this they spent more than 11 years in General Management, VP, and Group President roles at pharmaceuticals company Covance (now Labcorp Drug Development).
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