Customer Service Operations Representative, Curri

Salary not provided

$21 per hour, offers equity

Google Sheets

GSuite

Junior and Mid level

Miami

Lst mile delivery for construction & industrial supplies

Open for applications

Lst mile delivery for construction & industrial supplies

101-200 employees

B2BLogisticsDelivery

Open for applications

Salary not provided

$21 per hour, offers equity

Google Sheets

GSuite

Junior and Mid level

Miami

101-200 employees

B2BLogisticsDelivery

Company mission

To be the way the world delivers construction and industrial supplies.

Job

Company

Role

Who you are

We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies
Fun personality, positive attitude, eagerness to learn
Strong critical thinking and problem solving acumen
Excellent written and verbal communication skills
Top-notch customer service skills
Proficient in G-Suite (Google Docs, Google Sheets)

What the job involves

Curri is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced environments
Facilitate deliveries from booking to successful drop-off and everything in between
Provide best-in-class support for our customers and drivers via chat and phone
Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
Provide operational feedback and identify pain points for the team to optimize logistics

Our take

Curri is a construction materials provider that develops a last-mile delivery app that connects supply stores to customers. It decreases downtime on construction projects by enabling construction companies to have quicker access to materials.

The Y Combinator-backed logistics startup company delivers construction supplies and materials with an “Uber-like” last-mile delivery model. App users arrange an order, open the Curri app, and enter pickup and drop-off locations to book the service. It offers live updates via the app to let customers follow and share the status of their deliveries. It also provides proof-of-delivery signatures and photos for tracking, regulatory, and compliance purposes.

As businesses in the construction industry are usually dependent on reliable delivery services, Curri faces an uphill battle convincing customers that their gig-model business structure is consistently reliable. But with significant funding and ongoing developments to its infrastructure and sales and marketing initiatives, the company is set to challenge the market.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

4% employee growth in 12 months

Glassdoor (4.3)

Company

Funding (last 2 of 3 rounds)

Jun 2023

$42m

SERIES B

Apr 2021

$6m

SERIES A

Total funding: $48.2m

Company benefits

Health, dental, vision
401K
Equity compensation grant

Company HQ

Ventura, CA

Leadership

Matt Lafferty

(Co-Founder & CEO)

Matt studied at UCSB before working for Lifewater International and spending 7 years as an English Teacher and Director at the English Language Institute in China. They left this in 2018 having co-founded Curri with Brian.

Brian Gonzalez

(Co-Founder & CTO)

Brian worked as a Web Developer for over 8 years before spending 4 years at Dollar Shave Club as an Engineer. They then co-founded Curri in 2018.

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