Senior Platform Support Engineer, Trumid
$160-195k
Salary range based on New York. Offers discretionary bonus o
Credit protocols and tradition solutions platform
Job no longer available
Credit protocols and tradition solutions platform
101-200 employees
Job no longer available
$160-195k
Salary range based on New York. Offers discretionary bonus o
101-200 employees
Company mission
To advance fixed income trading through innovative electronic solutions.
Role
Who you are
- Trumid is seeking a skilled Senior Support Engineer to join our Technology Team
- 7+ years of experience in production support engineering or similar technical roles
- Expertise in Kubernetes administration and troubleshooting
- Proficient in Python programming with a focus on automation and tooling
- Experience with Jenkins and ArgoCD pipelines and automation
- Strong SQL skills for operational data analysis and troubleshooting
- Experience troubleshooting application alerts and errors using tools such as Falcon LogScale, and Grafana/Prometheus
- Knowledge of AI/ML concepts and ability to implement practical solutions for operations
- Experience with cloud infrastructure (AWS/GCP) and Terraform
- Proven track record of building monitoring and alerting solutions
- Understanding of trading systems and financial market operations
- Strong client communication skills and ability to explain technical concepts clearly
- Bachelor's degree in Computer Science, Engineering, or related field
What the job involves
- This role will involve hands-on production support, providing client-facing technical expertise, and automating processes to maintain the reliability and performance of our trading platform
- Provide expert-level production support for our Kubernetes-based trading services, ensuring high availability and performance
- Deliver user-friendly technical support for all end-users utilizing the Trumid UI and FIX (Financial Information eXchange) protocol integrations
- Design and implement automation solutions using Python to eliminate manual processes and reduce operational overhead
- Contribute to and enhance existing Jenkins pipelines for release management, deployment automation, and maintenance workflows to improve efficiency and reduce manual intervention
- Create and enhance monitoring systems using modern observability tools (Prometheus/Grafana)
- Build and optimize SQL queries for operational data analysis and reporting
- Work closely with development teams to improve platform reliability and supportability
- Collaborate with clients and internal teams to resolve technical issues with clear communication and effective follow-up
- Technical Environment:
- Container Orchestration: Kubernetes
- Pipeline Management: Jenkins and ArgoCD (release automation, deployment, and maintenance workflows)
- Programming: Python, SQL
- Infrastructure: AWS/GCP
- Monitoring: Prometheus, Grafana
- Log management: Falcon LogScale
- FIX (Financial Information eXchange) protocol for trading communications and integrations
- Version Control: Git
Our take
Trumid is a finance company focused on the credit market, a growing sector in which the corporate bond market is worth in excess of $40 trillion. The business offers a diverse network for trading corporate bonds to offer a new solution to customers.
There is stiff competition in the sector, and Trumid's rivals for market share include X Financial, Darwinex, Vise and Butterwire. However, the company believes it differentiates itself through a combination of technology, intuitive design, and market expertise to deliver a unique trading solution to its community of users.
Considering the commercial potential of the platform, it’s not surprising that Trumid has received huge private finance support. The company also regularly partners with other businesses in the sector, and in 2021 developed an electronic Asian bond trading platform with SGX and Hillhouse as it expands overseas.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2021
$208m
GROWTH EQUITY VC
Jan 2021
$50m
GROWTH EQUITY VC
Total funding: $663.3m
Company benefits
- Competitive compensation
- Fully paid medical, dental, and vision coverage
- Hybrid work model combines in-office roles with flexible arrangements, where possible
- Team-oriented and collaborative culture
Company HQ
Garment District, New York, NY
Leadership
Ronnie Mateo
(Co-Founder & Co-CEO)After studying at Cornell, Ronnie worked as VP of SalomonSmithBarney for 4 years before moving to QUIX Capital, Citi and then Trinity Brokers. He founded Trumid in June 2014, serving as Co-CEO since.
Michael Sobel
(Co-CEO)Michael joined Trumid in 2014 as a President, adding Co-CEO to his title in 2021. Previously, he spent 6 years at Barclays Capital as a Managing Director and 7 years at Lehman Brothers as a VP.
Share this job
View 1 more job at Trumid