Senior Platform Support Engineer, Trumid

$160-195k

Salary range based on New York. Offers discretionary bonus o

SQL

AWS

Kubernetes

GCP

Python

Terraform

Jenkins

Prometheus

Grafana

Git

Senior and Expert level

Remote from US

Credit trading platform

Be an early applicant

Credit trading platform

101-200 employees

FintechB2BTradingMarket researchSaaS

Be an early applicant

$160-195k

Salary range based on New York. Offers discretionary bonus o

SQL

AWS

Kubernetes

GCP

Python

Terraform

Jenkins

Prometheus

Grafana

Git

Senior and Expert level

Remote from US

101-200 employees

FintechB2BTradingMarket researchSaaS

Company mission

To harness the power of product design and cutting-edge technology in order to bring greater access and efficiency to credit trading.

Job

Company

Role

Who you are

Trumid is seeking a skilled Senior Support Engineer to join our Technology Team
7+ years of experience in production support engineering or similar technical roles
Expertise in Kubernetes administration and troubleshooting
Proficient in Python programming with a focus on automation and tooling
Experience with Jenkins and ArgoCD pipelines and automation
Strong SQL skills for operational data analysis and troubleshooting
Experience troubleshooting application alerts and errors using tools such as Falcon LogScale, and Grafana/Prometheus
Knowledge of AI/ML concepts and ability to implement practical solutions for operations
Experience with cloud infrastructure (AWS/GCP) and Terraform
Proven track record of building monitoring and alerting solutions
Understanding of trading systems and financial market operations
Strong client communication skills and ability to explain technical concepts clearly
Bachelor's degree in Computer Science, Engineering, or related field

What the job involves

This role will involve hands-on production support, providing client-facing technical expertise, and automating processes to maintain the reliability and performance of our trading platform
Provide expert-level production support for our Kubernetes-based trading services, ensuring high availability and performance
Deliver user-friendly technical support for all end-users utilizing the Trumid UI and FIX (Financial Information eXchange) protocol integrations
Design and implement automation solutions using Python to eliminate manual processes and reduce operational overhead
Contribute to and enhance existing Jenkins pipelines for release management, deployment automation, and maintenance workflows to improve efficiency and reduce manual intervention
Create and enhance monitoring systems using modern observability tools (Prometheus/Grafana)
Build and optimize SQL queries for operational data analysis and reporting
Work closely with development teams to improve platform reliability and supportability
Collaborate with clients and internal teams to resolve technical issues with clear communication and effective follow-up
Technical Environment:
Container Orchestration: Kubernetes
Pipeline Management: Jenkins and ArgoCD (release automation, deployment, and maintenance workflows)
Programming: Python, SQL
Infrastructure: AWS/GCP
Monitoring: Prometheus, Grafana
Log management: Falcon LogScale
FIX (Financial Information eXchange) protocol for trading communications and integrations
Version Control: Git

Our take

Trumid is a finance company focused on the credit market, a growing sector in which the corporate bond market is worth in excess of $40 trillion. The business offers a diverse network for trading corporate bonds to offer a new solution to customers.

There is stiff competition in the sector, and Trumid's rivals for market share include X Financial, Darwinex, Vise and Butterwire. However, the company believes it differentiates itself through a combination of technology, intuitive design, and market expertise to deliver a unique trading solution to its community of users.

Considering the commercial potential of the platform, it’s not surprising that Trumid has received huge private finance support. The company also regularly partners with other businesses in the sector, and in 2021 developed an electronic Asian bond trading platform with SGX and Hillhouse as it expands overseas.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

16% employee growth in 12 months

Glassdoor (4.6)

Company

Funding (last 2 of 9 rounds)

Oct 2021

$208m

GROWTH EQUITY VC

Jan 2021

$50m

GROWTH EQUITY VC

Total funding: $663.3m

Company benefits

Team-oriented and collaborative company culture
Fully paid medical, dental and vision coverage
Newly designed office space with an emphasis on individual and team work-styles
Commitment to work-life balance; embracing flexible and distributed working philosophies

Company HQ

Garment District, New York, NY

Leadership

Ronnie Mateo

(CEO & Co-Founder)

After studying at Cornell, Ronnie worked as VP of SalomonSmithBarney for 4 years before moving to QUIX Capital, Citi and then Trinity Brokers. He founded Trumid in June 2014, serving as CEO since.

Michael Sobel

(Co-CEO)

Was a Managing Director at Barclays Capital and a VP at Lehman Brothers.

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