Technical Product Manager, Bankjoy
CA$135-145k
+ Stock options and performance-based bonuses
Digital banking for banks and credit unions
Be an early applicant
Digital banking for banks and credit unions
21-100 employees
Be an early applicant
CA$135-145k
+ Stock options and performance-based bonuses
21-100 employees
Company mission
Bankjoy is on a quest to "build the high quality banking products we have always wanted to experience ourselves."
Role
Who you are
- 4+ years as a product manager on a B2B platform, with at least 2 years in integrations, payments, or fintech infrastructure
- You've shipped at least one third-party integration end to end: vendor evaluation, requirements, certification, pilot, and production
- You write clearly and concisely. Short sentences, active voice, no filler. (We'll ask for a writing sample.)
- You've managed a vendor relationship where the vendor's process set the schedule
- You can read C# and TypeScript well enough to trace a code path, spot a missing piece, and estimate a change
- You're comfortable with git (branches, rebases, diffs, cherry-picks) and can open a PR
- You understand SSO and API auth patterns in practice: OAuth client credentials, token exchange (RFC 8693), SAML, JWKS, signed URLs, and iframe postMessage
- You can derive requirements from an OpenAPI spec or Postman collection
- You know what puts a flow in PCI scope and what doesn't
- You understand how fintech products plug into a bank: which data comes from the core, which the vendor holds, and where the two disagree. Direct core experience is a plus but not required
- You understand the credit union and community bank buyer. The institution is the client, the account holder is the user, and both need to be happy
- You record decisions as they happen, with the reasons behind them
- You ship first drafts fast and iterate in the open
- You use AI tools daily and can show us a workflow you built, not just a prompt you typed
What the job involves
- The Vendor Integration team owns every fintech connection in our product suite
- That includes payment and card vendors, identity and fraud vendors, data aggregators, and the SSO that brings third-party products seamlessly into our apps
- The team is small and generalist by design: five engineers and one QA working across the entire vendor surface
- As the team's only PM, you own every PRD, every vendor decision, and every roadmap call in this space
- Take vendors from first call to production. You'll dig into vendor API packages (Swagger specs, Postman collections, SSO and iFrame guides, certification checklists) before kickoff and find what the docs imply but don't say. You'll run the open-question list with each vendor, hold the line on scope and schedule, and own the pilot client relationship through UAT and go-live
- Write specs engineers love to build from. You'll write clear, readable PRDs and a companion context doc covering vendor requirements, gaps, tech debt, decisions, and open questions. You'll run a readiness check before engineering starts and break epics into small, testable stories that QA can accept with confidence
- Do your own technical diligence. You'll read our .NET backend and Angular frontend to understand how existing integrations work before anything is sized. You'll spot the surprises early, decide what can be reused, and occasionally ship a small change yourself on a branch when that's faster than writing a ticket
- Coordinate across teams. You'll partner with the authentication team on shared SSO code, with the banking core team on the data your vendors depend on, and with core product teams (account opening, lending, PFM) who rely on the vendors you manage
- Document what ships. You'll write product feature specs, vendor implementation guides, and client test guides so our Implementation team can roll out features without you. You'll also draft quarterly release notes for our clients and retire outdated documentation deliberately
- Design without waiting. You'll create first-draft screens in Figma using our design system and hand them to design for review. When a flow needs to be clicked to be understood, you'll build an HTML prototype
- Build your own tooling. We treat repeated PM work as a target for automation. You'll build and maintain AI agent skills that other PMs can use, keep a structured team knowledge base, and choose the simplest tool that gets the job done
- Lead the squad. You'll set priorities with the Tech Lead, sequence the roadmap against client contracts and vendor certification timelines, run sprint planning and backlog grooming, and own the Jira board. When someone asks "is this a bug or a setting?", you'll know the answer quickly
- What You'll Own:
- Payments. Consumer and business bill pay, account-to-account transfers, and peer-to-peer payments, including the user-facing flows, the vendor SSO behind them, and the configuration that enables them for each client
- Cards. Card management and card SSO across the processors and card programs our clients use
- Data and identity. External account linking and aggregation, identity verification, credit score, and payroll and subscription connectivity
- Documents and imaging. eStatement SSO and check-image retrieval across multiple providers
- What comes next. New client contracts bring new vendors every quarter. You'll shape how each one joins the platform
Our take
Modern consumers expect slick mobile banking apps, but whilst major nationwide banks can easily develop and deploy a sophisticated and secure system for their customers, smaller banks and credit unions often lack the resources to do this. With more than 6000 credit unions serving a hundred million members in the US alone, there’s certainly a strong potential market for such services - which Bankjoy is rising to fulfil.
Bankjoy doesn’t wish to compete with the major banks. Instead it has created a product that is aimed at smaller businesses, primarily credit unions. Its platform enables banks to offer their customers features like mobile banking, online banking, e-statements, online account opening, online loan origination, and conversational AI, all enabling them to better serve their customers.
The business has grown fast, securing more than 63 clients - including the likes of One Detroit Credit Union and UMe Credit Union - and serving over a million members to date. Alongside the 2023 launch of its "Online Account Opening 2.0", which enables financial institutions to quickly and seamlessly onboard new members and clients, Bankjoy won the 2024 Best Digital Banking Platform Award at the Fintech Breakthrough Awards. It's also secured impressive funding to support its continued growth and product innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
89% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2020
$12.5m
SERIES A
Aug 2017
$0.6m
SEED
Total funding: $14.4m
Company benefits
- A fast-paced and collaborative environment
- Stock options at a well-funded startup in high growth
- 100% medical, dental, and vision coverage for you. We cover families at 50%
- 401(k) plan with 4% match
- Performance-based bonuses
- Company-sponsored team meetups
- 4 weeks PTO and 5 health days
- Remote first company
- Career development
- Up to 8 weeks of parental leave
- Inclusive and open environment
Company HQ
Royal Oak, MI
Leadership
Michael Duncan
(Co-Founder & CEO)Started their career with 4 years as a Unisys Consultant before working as a Programmer at Vermont Information Processing and Michigan First Credit Union for 5 years. They left this position in January 2015 to found Bankjoy.
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