Implementation Manager, Movable Ink
$80-104k
OTE
$66-87k
BASE
Marketing content contextualisation platform
Be an early applicant
Marketing content contextualisation platform
501-1000 employees
Be an early applicant
$80-104k
OTE
$66-87k
BASE
501-1000 employees
Company mission
To help marketers amplify their voice and delight their customers.
Role
Who you are
- 2+ years of account, project, or implementation management experience required
- Direct experience working with enterprise mobile or email service providers (Attentive, Airship, Bird, Sinch, Vibes, Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
- Strong understanding of the mobile & email marketing space and strategies
- Ability to multitask, prioritize, and manage time efficiently
- Good communication skills and the ability to synthesize complex topics for multiple audiences
- Understanding of the technologies that underpin the modern web (HTML, JavaScript, API’s etc.)
- Strong troubleshooting and problem-solving skills
- Attention to detail and a strong commitment to quality
- Strong technical affinity, ability to quickly learn and use new technologies
- Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive
- If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger
What the job involves
- As an Implementation Manager you will work with some of the world’s best known brands, enabling them to deliver a highly personalized email and mobile program, using both our AI and personalization products
- You will act as a product expert and the owner of projects to launch new clients on both the Studio and Da Vinci platforms
- Using your Client and Project Management expertise, you will partner with our clients and internal teams to understand their goals, then develop project plans using industry standards and manage them through to completion
- Naturally curious with an attention to detail, you’ll navigate issues as they arise and ensure they meet a resolution
- Day to day point person and Project Manager for launching new clients, communicating and collaborating throughout the implementation, and holding regularly scheduled calls with clients and internal teams to meet deadlines
- Possess an understanding of client's business, program goals and objectives; implement varied use cases to ensure Movable Ink’s software drives measurable and scalable value
- Build a strong rapport with new clients immediately; show expertise and earn trust to create a strong relationship
- Perform platform training and evangelizing for our best practices and suggested product implementation. Overcome common objections and questions to quickly move launches forward
- Lead and collaborate on custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
- Build excitement about their success with the service and do everything necessary to hit their goals/KPIs
- Configure and thoroughly QA campaigns ahead of launches
- Partner closely with sales and architects throughout the Implementation period to retain clients and upsell their accounts
Our take
Moveable has been at the forefront of personalised marketing since 2010. It pioneered the technology behind contextual email marketing, helping brands show content that actually mattered to each customer in real time. From its early days, the company has focused on making every customer interaction smarter and more engaging.
Over the years, Movable Ink has grown beyond email., embracing AI and automation to take personalization to the next level. Its products, including Studio and the Da Vinci AI orchestration engine, let brands create experiences that scale while still feeling personal. And with its Autonomous Marketing capabilities, the company is helping marketers work smarter, while gaining deeper insights and driving measurable results across every touchpoint.
In 2025, Movable Ink announced it would be acquired by STG, a US-based private equity firm. This move is a vote of confidence in the company's vision and mission, giving it the backing to expand its AI-driven platform even further.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Apr 2022
$55m
SERIES D
Aug 2020
$30m
SERIES C
Total funding: $97.3m
Company benefits
- Generous PTO
- Global Mental Health and Well-Being Benefits
- Flexible Work Opportunities
- Comprehensive Health Benefits
- Employee Resource Groups
- Parental Leave and Support
- Volunteer Opportunities
- Social Events and Activities
- 401K Contribution
Company HQ
Theater District, New York, NY
Leadership
Vivek Sharma
(Co-Founder & CEO)Began their career as a Software Engineer at Cisco Systems and Blue Martini Software. Vivek then went on to found MetroSpark where he served as the CEO for 3 years before co-founding Movable Ink in 2010.
Michael Nutt
(Co-Founder & CTO)Prior to co-founding Movable Ink, Michael was a Senior Software Developer at Gilt Groupe and Lime Wire.
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