Director of Product Management, Etsy
UX Platform
$216-324k
Plus equity package and an annual performance bonus. Salary dependent on location
More information about location
Office located in Brooklyn, New York
eCommerce platform for handcrafted goods
Open for applications
eCommerce platform for handcrafted goods
1001+ employees
Open for applications
$216-324k
Plus equity package and an annual performance bonus. Salary dependent on location
More information about location
Office located in Brooklyn, New York
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- You've led products for platform, infrastructure, design-system, or developer-experience teams whose customers are internal and technical (engineers, designers, PMs), and you know what it takes to earn their trust
- You're a systems thinker who can connect the pieces of a design system, front-end architecture, and developer workflow into one coherent picture
- You turn ambiguity into clarity. You learn fast, adapt as the organization evolves, and create structure rather than waiting for it to be handed to you
- You own problems and outcomes, not just projects, and you're comfortable working in a product operating model built around that idea
- You measure what matters, whether that's developer experience or UX quality, and use data to prioritize
- You communicate crisply and credibly with highly technical audiences and highly design-minded ones, and you can build shared conviction when their priorities compete
- You're an excellent coach who has managed PMs and helped them grow
- You're curious, enthusiastic, generous, and responsible, and you're excited about agentic and AI-assisted ways of working
What the job involves
- We are looking for a Director of Product Management to lead UX Platform, the team that builds the foundation every Etsy experience is made on
- As a leader of our UX Platform, you will be responsible for setting product strategy across design systems, prototyping, web front-end infrastructure, and front-end developer experience; raising the bar on how Etsy measures and improves experience quality; and building and coaching a team of product managers
- Do you find joy in taking a broad, cross-disciplinary remit and turning it into a focused roadmap that people can rally behind? Are you as energized by accessibility and design-system architecture as you are by developer tooling and front-end infrastructure? If so, this could be the perfect match
- This is a full-time position reporting to the Senior Director of Product Management, Foundation
- UX Platform is where design and engineering meet. We own the design system, the prototyping tools, and the web front-end frameworks and tooling used to build every page on Etsy. The quality, consistency, and speed of our entire product organization runs through our work
- You'll partner closely with Engineering and Design leaders who each bring a distinct point of view, and with the product teams who build on our platform. Bridging those perspectives into one platform strategy is a core part of the job
- Etsy has made UX quality a company-wide priority, and this team sits at the center of it. You'll help define how we benchmark critical buyer and seller journeys, modernize a long-lived front-end stack, and shape how AI-assisted tools change the way designers, PMs, and engineers work. Our internally built AI prototyping app is already live, and what comes next is yours to help decide
- Set and drive product strategy across web front-end developer experience, infrastructure, design systems, and prototyping, and make the trade-offs that turn a broad remit into a focused, prioritized roadmap
- Build a portfolio of solutions for measuring experience quality across Etsy, along with internal front-end developer experience, and use that evidence to decide where to invest
- Define our multi-year investment strategy for agentic and AI-assisted capabilities across design, product, and engineering workflows
- Lead and grow a team of product managers, investing in their careers and their craft
- Champion front-end platform health, accessibility, and design-system best practices as first-class product requirements, not afterthoughts
- Partner with the product teams who build on the platform to understand their needs and turn them into clear priorities
- Represent UX Platform's roadmap and progress to senior leadership, and build the case for investment where needed
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Application process
- If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. A hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers created significant discontent amongst sellers. Despite this, Etsy continues to connect artists and consumers, attracting shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
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