Senior Technical Program Manager, Mux
$175-200k
Online video infrastructure
Job no longer available
Online video infrastructure
101-200 employees
Job no longer available
$175-200k
101-200 employees
Company mission
To democratize video by solving the hard problems developers face when building video.
Role
Who you are
- Minimum of 8 years experience in a technology role working directly with software engineers, with at least 2 years in a Technical Program Manager role.A track record of managing large, technically complex projects spanning multiple teams and external vendors
- Analytical rigor: develop structured approaches to problem-solving and drive to support decisions with logic and data
- Utility Mindset: You embrace a utility mindset and are willing to tackle non-glamorous, high-impact problems to fill gaps and ensure success
- Excel at juggling many tasks, context switching, and communicating technically complex problems
- Able to ramp quickly into a problem, project, or domain and route the team around problems
- System Thinking - Excel at understanding and analyzing complex systems across people, processes and technology and identifying interdependencies
- Experience operating in a highly technical domain (e.g Video engineering, Distributed Systems, Cloud infrastructure, etc)
What the job involves
- As a Senior Technical Program Manager at Mux, you will play a pivotal role in enabling engineering success by driving the execution and management of day-to-day activities that keep our organization running efficiently and effectively
- You can think strategically yet thrive on rolling up your sleeves to fill gaps, tackle immediate challenges, and support wherever needed to ensure programs and execution progress seamlessly
- You will uncover efficiencies, reduce complexity, and ensure that systems, processes, and resources remain aligned and operational
- Your ability to navigate deeply technical domains enables you to reason effectively and make informed decisions
- Operational Strategy: Identify and prioritize strategic investments to streamline engineering operations and enhance operational rigor
- Sequence and prioritize work for engineering teams to drive efficient execution
- Implementation: You will be the leader of operational strategy and team initiatives
- Influence and empower teams to deliver with quality and efficiency
- Manage issue escalations, remove blockers, and reduce complexity to maintain momentum and progress
- Project Delivery: Oversee and manage multiple technically complex, cross-functional projects, collaborating closely with Engineering and Product Managers
- Process Improvement: Monitor, evaluate, and enhance engineering processes to ensure sustained efficiency
- Hands-On Support: Embrace unglamorous but critical tasks, such as triaging issues, resolving blockers, chasing deliverables, and running meetings to ensure project delivery stays aligned and focused
- Technical Understanding: Develop a working knowledge of the tech stack to effectively support deeply technical teams
Our take
Mux is a performance analytics service for video developers and media publishers that has a goal to improve the quality of experience for online video viewers.
It provides online video publishers with the data needed for tackling common issues in order to build better video experiences, visualized in a powerful analytics dashboard backed by machine learning.
Companies like The New York Times, IGN and PBS, who collectively publish more than 100 videos a day, use Mux to measure baselines and video player performance in real-time.
With video streaming seeing steady growth in recent times, Mux Video’s revenues have been growing at a pace of 8x, making Mux one of the fastest-growing enterprise SaaS companies on the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-37% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2021
$105m
SERIES D
Aug 2020
$37m
SERIES C
Total funding: $174m
Company benefits
- Flexible PTO - We encourage a healthy work-life balance
- Healthcare - Comprehensive medical, dental, vision, life, and disability insurance
- Commuter Benefits - We want to help take the stress out of your commute
- Professional Development Stipend - For your continuous learning and growth
- Catered meals - Plus snacks and (good) coffee
Company HQ
Financial District, San Francisco, CA
Leadership
Steve Heffernan
(Co-founder)A video technology enthusiast with experience in developer product design, creator of other video products including Video.js and Zencoder.
Jon Dahl
(CEO & Co-founder)Co-founder of Zencoder, acquired by Brightcove, where they served as VP of Technology, with experience in software development.
Adam Brown
(CTO & Co-founder)Experienced software developer, serving as a senior software engineer at Brightcove before cofounding Mux in 2016.
Matthew McClure
(Co-Founder)The organizer of the Demuxed conference and the SF video technology meetup. Their background lies in software engineering.
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