Senior Staff Product Manager, Etsy
User & Content Understanding
$233-315k
+ Equity + Bonus
Office located in Brooklyn, NY
eCommerce platform for handcrafted goods
Be an early applicant
eCommerce platform for handcrafted goods
1001+ employees
Be an early applicant
$233-315k
+ Equity + Bonus
Office located in Brooklyn, NY
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- Significant product management experience leading large, ambiguous problem spaces with meaningful customer and business impact
- Deep experience with ML-powered consumer products; Search, Recommendations, Personalization, Ads, or Discovery experience is especially relevant. Experience in the context of e-Commerce is a plus
- Understanding modern search and recommender systems well enough to engage deeply with Engineering and Applied Science on embeddings, retrieval and ranking, sequence models, multimodal systems, LLMs, cold start, exploration, and evaluation
- High fluency in experimentation, analytics, and causal reasoning
- Think at a systems level and can identify shared capabilities without building platforms disconnected from real product needs
- Have a consistent track record of influencing senior technical and product leaders without formal authority
What the job involves
- We’re looking for a Senior Staff Product Manager, User & Content Understanding to lead Etsy’s product strategy for both
- This is a senior individual-contributor role within Etsy’s Machine Learning (ML) organization
- At the Senior Staff level, your scope extends well beyond any single squad
- You’ll work directly with our User and Content Understanding teams and partner across Search, Recommendations, Ads, Buyer Experience, and ML Platform teams to set our broader Understanding strategy
- Develop a multi-year product vision for how Etsy understands buyers, inventory, sellers, missions, and context
- Identify foundational capabilities that can unlock improvements across multiple products and surfaces
- Translate advances in representation learning, multimodal models, LLMs, sequence modeling, generative recommendation, and related fields into substantial product opportunities
- Move buyer representations beyond interaction history toward deeper understanding of tastes, aesthetics, interests, preferences, and affinities
- Help Etsy understand a buyer’s current mission: what they are trying to accomplish, how that mission is evolving, and what may help them progress
- Develop better approaches for new, signed-out, and low-history buyers using context, in-session behavior, graph and cohort signals, and other forms of inference
- Establish a strategy for richer semantic and multimodal representations of listings, shops, sellers, and other content
- Improve Etsy’s understanding of objects, attributes, aesthetics, occasions, seasonality, price and value, quality, craftsmanship, originality, and human connection
- Develop scalable approaches for understanding long-tail and newly listed inventory where behavioral signals are limited
- Partner with Trust and Marketplace teams to make Etsy-specific dimensions like authenticity, authorship, quality, and differentiation usable within our ML systems
- Align product leaders, engineers, scientists, analysts, researchers, and designers around shared strategies
- Influence team roadmaps across the organization
- Navigate trade-offs where the locally optimal solution for one surface may not be the best long-term solution for Etsy
- Mentor PMs and raise the quality of ML product thinking across the Machine Learning Organization
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. A hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers created significant discontent amongst sellers. Despite this, Etsy continues to connect artists and consumers, attracting shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
Salary benchmarks
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