Senior Manager of Global Partnerships, OpenTable
$140-170k
This role is eligible to be considered for an annual bonus
Office located in Empire State Building, NY
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
$140-170k
This role is eligible to be considered for an annual bonus
Office located in Empire State Building, NY
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- We are seeking an experienced, high-impact, and strategic individual to join OpenTable’s Global Partnerships team as a Senior Manager
- This is a high-expectation role for a candidate who is comfortable with C-suite level interaction and is skilled at both complex business development—negotiating and closing groundbreaking deals—and world-class strategic partner management—successfully bringing those partnerships to life to accelerate company growth
- 7+ years of experience in strategic partner management, business development, or related roles, with a proven track record of managing highly complex, global partnerships
- Demonstrated expertise in both the negotiation and closing of significant strategic deals, as well as the operational management and launch of those partnerships
- Exceptional relationship-building and communication skills, with proven experience in C-suite level communication and driving consensus across diverse, global teams
- A strong ability to thrive in ambiguous, fast-paced environments, coupled with a demonstrated capacity to solve complex, cross-functional business and technical problems
- Experience working with product, engineering, sales, and marketing teams to develop partnerships that deliver growth, brand exposure, and creative benefits for users
- Demonstrated quantitative acumen, with the ability to interpret complex data and performance metrics to drive strategic partnership decisions and growth
- Strong critical thinking, negotiation, and strategic contract management skills
What the job involves
- This pivotal role is responsible for the end-to-end ownership and management of one of OpenTable's most strategic global partnerships, spanning both our B2B (restaurant) and B2C (diner) businesses
- Own the vision, strategy, and successful execution of a single, highly strategic, global partnership that is critical to OpenTable’s growth
- Over time, this role is anticipated to expand its scope to include the oversight and management of additional strategic partners, contributing to the continued growth of OpenTable's global partnerships portfolio
- Lead complex negotiations and contracting processes, focusing on deal structure and terms that maximize strategic value and growth for OpenTable
- Drive cross-functional collaboration across Product, Engineering, Sales, Marketing, Legal, and Finance teams to ensure seamless execution and delivery of partnership objectives
- Act as the primary relationship owner, including regular interaction with C-suite and senior leadership both internally and with the partner organization
- Navigate ambiguous or complex partnership challenges, serving as a decisive problem-solver to maintain momentum and achieve key metrics
- Develop and manage the joint business plan, OKRs, and performance metrics for the partnership, providing regular, concise communications to senior management on strategy and results
- Proactively anticipate and resolve complex, and sometimes difficult, partner issues while managing competing priorities to ensure long-term partner health
- As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones
- While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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