Full-stack Software Engineer Intern, Cresta

• Experience coding in modern programming languages like Python, Go, Java for backend and JavaScript, TypeScript for frontend
• Understanding of the modern front-end ecosystem and experience applying frameworks/tools (React.js, Webpack, and Node.js) and patterns to complex, production web applications
• Comfortable defining and building robust APIs with a strong understanding for different protocols like REST, RPC frameworks, Websockets etc
• Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products

• As a full-stack software engineer, you will have the options to work on different products at Cresta
• Cresta Opera, the no-code AI command center for contact centers
• Cresta Platform, the core engineering platform that enables all Cresta features
• Cresta Studio, the one-stop-shop for call analysis, building, evaluating, and deploying conversational AI models
• The products leverage the latest LLM technologies to build differentiated product suites
• You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue individual projects
• You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue individual projects
• Collaborate with senior engineers on the team to write and push high-quality code efficiently for both the frontend and backend
• Build exciting products in which ML/AI is applied at the core as a major differentiator for the product
• You'll work closely with ML engineers on such features (you do not need to be an ML engineer yourself; we do not expect any experience with ML)
• Identify and leverage opportunities to improve general engineering productivity
• Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation

• Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
• Weekly lunch & learn
• Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us

Total funding: $276m

Cresta is an innovative customer service platform, which leverages artificial intelligence in order to assist sales and service agents in improving their performance. The platform identifies the best employees, and analyses why they outperform their colleagues, before providing personalized guidance to other members of staff.