Senior Software Engineer, Otter.ai
Search
$185-210k
Office located in Mountain View, CA
Voice-first team collaboration app for meetings and conversations
Open for applications
Voice-first team collaboration app for meetings and conversations
101-200 employees
Open for applications
$185-210k
Office located in Mountain View, CA
101-200 employees
Company mission
To make all voice conversations accessible and searchable through Ambient Voice Intelligence™.
Role
Who you are
- Holds an Masters degree in Computer Science, Information Systems, or a relevant field, PhD a plus
- 5+ years of experience in search, recommendation or question answering systems
- In-depth knowledge of relevance measurement, tuning, and modeling
- Expertise in Python and/or C++ is essential
- Familiarity with embedding-based search systems will be considered a major advantage
- Exceptional problem-solving capabilities coupled with meticulous attention to detail
- Outstanding communication skills to explain complex concepts convincingly to non-technical team members
- Abilities to contribute individually while functioning effectively as part of a team
What the job involves
- In your crucial role, you'll be responsible for managing every aspect of our sophisticated enterprise search system, spearheading the design, development, and optimization of search system accuracy and performance
- Design, develop, and oversee our enterprise search infrastructure, employing a mix of full-text search engine, vector search engine, and metadata filtering techniques
- Understand the user's information needs to develop intuitive algorithms to parse and analyze search queries effectively
- Implement various reranking algorithms to deliver the most relevant results with the best user experience
- Refine search algorithm accuracy and performance by focusing on crucial metrics like precision/recall, MRR, etc
- Constantly track and analyze system performance, leading improvement initiatives as required
- Stay informed about the latest industry developments and emerging technologies, aligning our search system with, or advancing it beyond, the industry benchmarks
Our take
Otter specifically thought of business professionals who are running from one meeting to the next, while juggling multiple projects with various teams. The company's technology integrates with platforms like Zoom, providing a way to record meetings and convert speech to text in real-time. It then streamlines communications for smarter, more collaborative, and more productive meetings—the first use of conversational AI to turn meetings into an actionable workflow.
This allows people to benefit from captioning, as well as teams to have a written record of the conversation, which can be edited and shared. Its AI can also highlight and comment on important sections of a meeting transcript, and automatically tag action items. In addition to businesses, students and universities – including UCLA, Tulane, and Western Kentucky – use the tool to increase accessibility.
The platform is used in more than 230 countries and has transcribed over 100 million meetings. Otter is far from alone in the audio transcription market, estimated to be worth nearly $41.89 billion by 2030, with Google’s free transcription tool posing a potential threat, as well as competitors such as Rev.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2021
$10m
CONVERTIBLE
Feb 2021
$40m
SERIES B
Total funding: $73m
Company benefits
- Stock and equity package
- Parental leave benefits
- Retirement savings program 401(k)
- Boundless snacks and free catered lunches
- Team lunches and social events
- Work from home opportunities
- Comprehensive package that includes health care (medical, dental, vision, life, disability) and mental health support
- $500 home office stipend
Company values
- Set Audacious Goals
- Work with Passion
- Engage with Authenticity
- Build with Ingenuity
- Operate with Speed
Company HQ
Old Mountain View, Mountain View, CA
Articles
Leadership
Sam Liang
(CEO)Earned a PhD from Stanford and then joined Cisco as a Senior Software Engineer. Worked as a Tech Lead at Google and is a member of the Forbes Technology Council.
Yun Fu
(CTO)Has a PhD in Computer Science from Duke. Worked as Yahoo's Principal Software Engineer and was Head of Infrastructure at Particle Media.
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