Senior Software Engineer, Otter.ai

Search

$185-210k

Python
C++
Senior level
San Francisco Bay Area

Office located in Mountain View, CA

Otter.ai

Voice-first team collaboration app for meetings and conversations

Open for applications

Otter.ai

Voice-first team collaboration app for meetings and conversations

101-200 employees

B2BArtificial IntelligenceProductivityCommunicationMobileVideo

Open for applications

$185-210k

Python
C++
Senior level
San Francisco Bay Area

Office located in Mountain View, CA

101-200 employees

B2BArtificial IntelligenceProductivityCommunicationMobileVideo

Company mission

To make all voice conversations accessible and searchable through Ambient Voice Intelligence™.

Role

Who you are

  • Holds an Masters degree in Computer Science, Information Systems, or a relevant field, PhD a plus
  • 5+ years of experience in search, recommendation or question answering systems
  • In-depth knowledge of relevance measurement, tuning, and modeling
  • Expertise in Python and/or C++ is essential
  • Familiarity with embedding-based search systems will be considered a major advantage
  • Exceptional problem-solving capabilities coupled with meticulous attention to detail
  • Outstanding communication skills to explain complex concepts convincingly to non-technical team members
  • Abilities to contribute individually while functioning effectively as part of a team

What the job involves

  • In your crucial role, you'll be responsible for managing every aspect of our sophisticated enterprise search system, spearheading the design, development, and optimization of search system accuracy and performance
  • Design, develop, and oversee our enterprise search infrastructure, employing a mix of full-text search engine, vector search engine, and metadata filtering techniques
  • Understand the user's information needs to develop intuitive algorithms to parse and analyze search queries effectively
  • Implement various reranking algorithms to deliver the most relevant results with the best user experience
  • Refine search algorithm accuracy and performance by focusing on crucial metrics like precision/recall, MRR, etc
  • Constantly track and analyze system performance, leading improvement initiatives as required
  • Stay informed about the latest industry developments and emerging technologies, aligning our search system with, or advancing it beyond, the industry benchmarks

Our take

Otter specifically thought of business professionals who are running from one meeting to the next, while juggling multiple projects with various teams. The company's technology integrates with platforms like Zoom, providing a way to record meetings and convert speech to text in real-time. It then streamlines communications for smarter, more collaborative, and more productive meetings—the first use of conversational AI to turn meetings into an actionable workflow.

This allows people to benefit from captioning, as well as teams to have a written record of the conversation, which can be edited and shared. Its AI can also highlight and comment on important sections of a meeting transcript, and automatically tag action items. In addition to businesses, students and universities – including UCLA, Tulane, and Western Kentucky – use the tool to increase accessibility.

The platform is used in more than 230 countries and has transcribed over 100 million meetings. Otter is far from alone in the audio transcription market, estimated to be worth nearly $41.89 billion by 2030, with Google’s free transcription tool posing a potential threat, as well as competitors such as Rev.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

27% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Feb 2021

$10m

CONVERTIBLE

Feb 2021

$40m

SERIES B

Total funding: $73m

Company benefits

  • Stock and equity package
  • Parental leave benefits
  • Retirement savings program 401(k)
  • Boundless snacks and free catered lunches
  • Team lunches and social events
  • Work from home opportunities
  • Comprehensive package that includes health care (medical, dental, vision, life, disability) and mental health support
  • $500 home office stipend

Company values

  • Set Audacious Goals
  • Work with Passion
  • Engage with Authenticity
  • Build with Ingenuity
  • Operate with Speed

Company HQ

Old Mountain View, Mountain View, CA

Leadership

Earned a PhD from Stanford and then joined Cisco as a Senior Software Engineer. Worked as a Tech Lead at Google and is a member of the Forbes Technology Council.

Yun Fu

(CTO)

Has a PhD in Computer Science from Duke. Worked as Yahoo's Principal Software Engineer and was Head of Infrastructure at Particle Media.

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