Renewals Manager, Veza
+ This position is also eligible for equity
Identity security platform
Job no longer available
Identity security platform
201-500 employees
Job no longer available
+ This position is also eligible for equity
201-500 employees
Company mission
To help organizations trust confidently so they can unlock the value of their data.
Role
Who you are
- A hands-on approach with 3+ years of experience in Renewals Management, Customer Success, or Account Management within Enterprise SaaS
- Demonstrated ability to engage directly with customers, roll up your sleeves, and get transactions done
- A strong track record of success in driving renewals and retention while managing pipelines with both transactional and strategic deals
- Exceptional relationship-building skills, with the ability to become a trusted advisor to customers
- Proven experience managing complex renewals involving multiple stakeholders, including C-level executives
- Proficiency with Salesforce or other CRM systems for pipeline management and reporting
- Strong analytical skills to derive insights from data and inform strategy
- Excellent negotiation, communication, and closing skills, with a customer-first mindset
- Motivated, results-oriented, and comfortable working in a fast-paced environment
What the job involves
- We are seeking a highly motivated and talented Renewals Manager with experience in Enterprise SaaS who will take a hands-on approach to drive on-time renewals, customer retention, and expansion opportunities
- This role requires someone ready to roll up their sleeves and engage directly with customers to manage the renewal process end-to-end, while optimizing playbooks and processes for continuous improvement
- You’ll collaborate cross-functionally with teams across the organization, working alongside builders who have shaped the success of companies such as Google, Okta, AWS, Snowflake, and more. This is a fast-paced, high-growth environment where you’ll have a direct impact on our business's future success
- Own the renewal process end-to-end, partnering closely with the Sales team to ensure seamless execution from initial outreach and negotiation to final confirmation
- Actively engage with customers at the front line to build relationships, address challenges, and drive successful outcomes
- Develop and optimize renewal playbooks and processes, focusing on repeatable success and scalability
- Collaborate with internal stakeholders to identify contract requirements, resolve potential roadblocks, and ensure an on-time close
- Manage escalations related to contract questions, negotiations, and customer requests
- Negotiate renewal terms that align with customer needs and company goals
- Proactively identify signals of opportunity to generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
- Track, escalate, and forecast at-risk opportunities to minimize churn and maximize retention
Our take
Data is migrating to the cloud, but many organizations lack the tools to protect their data from cloud-based threats and challenges. Veza solves this problem with its authorization-based cloud security platform.
Data volume is set to triple by 2026 and cyber crime is on the rise. As such, companies like Veza are in high demand. However, Veza sets itself apart from its competitors thanks to its focus on authorization, which has been a missing piece of the cloud ecosystem for some time. Veza's ability to tap into a lucrative and underserved gap in the market has allowed it to attract significant attention. The company has raised impressive funding, which is testament to its growing impact.
Recently, Veza was acquired by Service Now, a major milestone for the fast-growing company. Alongside this, Veza also raised $108M in funding in 2025, taking its valuation to $808M and showing strong confidence in its platform. Now part of ServiceNow's security and risk portfolio, Veza is set to scale its technology on a global scale and play a central role in how organizations manage access across cloud, data and AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2025
$108m
SERIES D
Aug 2023
$15m
LATE VC
Total funding: $233m
Company HQ
Mountain View, CA
Leadership
Tarun Thakur
(Co-Founder & CEO)Previously, Tarun co-founded Datos IO which was acquired by Rubrik. He also served as a GM of Rubrik Database Products at Rubrik.
Maohua Lu
(Co-Founder & CTO)Prior to Veza, Maohua was a Senior Staff Engineer at Rubrik, a Technical Director at Datos IO and Research Staff Member at IBM.
Robert Whitcher
(Co-Founder & Chief Architect)Previously a Principal Technical Architect at EMC for 6 years, then worked as a Senior Systems Engineer at SolidFire. He also spent 7 years at Datos IO as a Principal Architect.
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