Partner Manager, Shopware
More information about location
eCommerce platform powering online businesses
Be an early applicant
eCommerce platform powering online businesses
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To create trendsetting eCommerce solutions for the global community.
Role
Who you are
- 3–6 years of experience in partner management, alliances, channel sales, or related roles
- Experience working with ecommerce agencies, integrators, or SaaS partner ecosystems
- Strong relationship-building and communication skills
- Ability to manage multiple partners and priorities simultaneously
- Comfort working cross-functionally with Sales, Solutions, and Marketing
- Nice to Have: Experience in ecommerce or adjacent SaaS platforms, Familiarity with partner programs, certifications, and enablement frameworks and Experience supporting mid-market or enterprise customers
What the job involves
- We are seeking a Partner Manager to build, manage, and grow relationships with ecommerce agencies, systems integrators, and technology partners
- This is a professional-level role focused on partner enablement, pipeline development, and long-term relationship management
- The Partner Manager acts as the primary point of contact for assigned partners, helping them successfully position, sell, and deliver ecommerce solutions while aligning partner goals with company strategy
- Own relationships with a portfolio of agency and technology partners across North America
- Serve as the primary point of contact for partner communication, escalation, and support
- Build long-term, trust-based relationships with partner leadership and delivery teams
- Onboard new partners and guide them through training, certification, and go-to-market readiness
- Enable partners on platform positioning, differentiation, and target use cases
- Support partners in building internal expertise and delivery capabilities
- Collaborate with Sales and Solutions teams to support partner-sourced and partner-influenced deals
- Assist partners with deal strategy, account planning, and opportunity qualification
- Track pipeline, revenue impact, and partner performance metrics
- Support partner programs, tiers, and incentives
- Identify opportunities to improve partner engagement, productivity, and satisfaction
- Provide structured feedback from partners to internal Product, Sales, and Marketing teams
- Support co-marketing initiatives, events, webinars, and joint customer success stories
- Encourage partner participation in events, certifications, and community initiatives
- Partner-influenced pipeline and revenue, Partner engagement and activation levels, Partner satisfaction and retention, Completion of enablement and certification goals and Growth in active, productive partners
Our take
The eCommerce boom in recent years has shown no signs of slowing down, and Shopware is capturing the opportunity. The company offers a set of open source tools to power the online shopping experience for hundreds of thousands of brands.
There are of course competitors, like Shopify Plus, but Shopware has stood out for serving mid-market companies that were not digitally-native businesses but had to take on digital channels to keep up with customer demand. This, combined with the obvious increase in brands and companies needing help when eCommerce became more mainstream, has served Shopware particularly well.
Founded in 2000, the company only received its first round of funding in 2022. Until then, it had been profitable off its own back. This capital and support from, among others, Carlyle and PayPal will be invested in its international growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (1 round)
Feb 2022
$100m
GROWTH EQUITY VC
Total funding: $100m
Company benefits
- Mobile Working: Whether you live just around the corner or far away - we offer you the flexibility to mobile working. We connect talents from different countries and create a diverse, international work environment.
- Mobile Working Abroad: Shopware empowers you to work temporarily from across the EEA and beyond. For more freedom, focus, and global connection.
- Sports (Urban Sports Club): Enjoy free access to Urban Sports Club (M package), including the app, on-demand workouts, and local sports facilities. Want to upgrade? You can, with a small personal contribution.
- Special Leave Days: Special life events deserve special recognition. Shopware may grand additional paid leave days for special occasions, such as weddings, moves, or volunteer work.
- Private Hardware Use: Work-life meets tech-life. You're welcome to use your Shopware hardware, whether it's your monitor, headphones, or laptop also for private purposes.
- Phone Contract/Reimbursement: Stay connected -wherever you are. We cover parts of your mobile phone costs. Depending on your country, you will either receive a monthly allowance or we will provide you with a phone plan.
- Shopware Coins: Become a true co-create of Shopware's journey. With our voluntary VSOP program, you share in our long-term success and shape the future with us.
- Educational Leave: Learning is more than a nice-to-have. We support your individual development with up to 5 additional workdays per year for recognised, job-related training.
- Learning & Development Offers: Grow with us. We offer a wide range of training opportunities, from e-learning and expert-led training to conferences.
- Career Progression Framework: With transparent career paths and clear development criteria, we support your personal journey at Shopware.
- Mentoring @ Shopware: Our mentoring and buddy programs pair you with experienced colleagues who support your personal and professional development.
- Events: From team events and BBQs to our big annual Shopware Kick-Off, our events build community and strengthen our culture.
- English for everyone: Join our free English and training to grow your skills and strengthen international collaboration.
- Employee Assistance Program: We've got your back - 24/7. In case of professional or personal challenges, you'll have access to immediate, free, and anonymous support from external experts.
- Employee Referral Bonus: If a new employee is hired based on your recommendation, you will receive a referral bonus of up to €2,500.
- 10 Year Anniversary Vacation: 10 years with Shopware? As a thank-you for your loyalty and commitment, you will receive either an additional four weeks of paid vacation or a one-time payment - the choice is yours.
- Welcome Backpack (incl. Merch & Clothes): Your journey with Shopware starts with a backpack full of surprises. Teamwear, premium merch, and your very own Cody.
Company HQ
Borken, Schöppingen, Germany
Leadership
Sebastian Hamann
(Co-Founder & Co-CEO)Co-Founded Shopware at the age of 15.
Stegan Hamann
(Co-Founder & Co-CEO)Entered the professional world once founding Shopware.
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