People Business Partner, Thrive
Director
$165-170k
Office located in Woburn, MA
NextGen technology outsourcing provider
Be an early applicant
NextGen technology outsourcing provider
1001+ employees
Be an early applicant
$165-170k
Office located in Woburn, MA
1001+ employees
Company mission
To be recognized as the leading technology service provider to the Mid-Market and sophisticated SMB clientele around the world.
Role
Who you are
- 10+ years of progressive People Business Partner, HR Business Partner, or HR experience, including experience leading or coaching HR professionals
- Demonstrated experience partnering directly with Go-to-Market, Sales, or revenue leadership
- Strong HR expertise across employee relations, performance management, talent and succession, organization design, workforce planning, and change
- Experience leading and developing PBPs or other HR professionals in a player-coach capacity
- Experience working within a global or geographically dispersed organization preferred
- Experience leading or owning People programs and initiatives from planning through execution
- Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certification a plus
- Must be based in Massachusetts
- Business Acumen & Strategic Thinking: Understands business priorities, looks beyond the immediate issue, connects the dots, considers downstream impacts, and translates business needs into practical People solutions
- Trusted Partnership & Influence: Builds credibility with leaders, asks thoughtful questions, challenges when appropriate, and brings forward a clear point of view and recommendations
- Judgment & Problem Solving: Navigates complex and sensitive situations with sound judgment, balances business and employee considerations, and knows when to act, pause, or escalate
- Player-Coach Leadership: Develops and coaches others while staying close to the work and stepping in with hands-on support when needed
- Ownership & Execution: Takes work from idea through execution, anticipates what comes next, drives follow-through, and keeps priorities moving with a high degree of independence
- Communication: Communicates clearly, directly, and confidently across audiences and navigates difficult conversations with care and credibility
- Adaptability: Operates effectively through ambiguity, changing priorities, and evolving processes while bringing structure, clarity, and calm to others
- Collaboration: Builds strong partnerships across the People team and works effectively with US and international colleagues to drive alignment and consistency
What the job involves
- We’re looking for a hands-on Director, People Business Partner to lead our US PBP team and serve as the primary PBP for Go-to-Market, with a particular focus on Sales
- This is a true player-coach role, combining strategic business partnership with day-to-day leadership, coaching, and hands-on execution
- Working closely with the VP, Talent and People Business Partners, you’ll help translate People priorities into action, take ownership of key programs and workstreams, and strengthen how we partner with the business
- You’ll also collaborate closely with our global People team to drive alignment and consistency across our global PBP model
- Lead and Develop the US PBP Team:
- Directly manage, coach, and develop US-based PBPs, helping them strengthen their business partnerships and continue to grow their capabilities
- Help set priorities, provide direct feedback and coaching, remove roadblocks, and ensure the team remains focused on the work that matters most
- Stay connected to active employee and leader matters to ensure they are appropriately prioritized, owned, and resolved with consistency and care
- Provide guidance and step in directly on more complex employee relations, organizational, talent, performance, or leadership matters when needed
- Model strong business partnership, sound judgment, clear communication, and practical, solutions-oriented problem solving
- Partner with Go-to-Market and Sales Leadership:
- Serve as the primary PBP for Go-to-Market, with a significant focus on partnering directly with Sales leadership
- Build strong relationships with leaders and develop a deep understanding of their business, talent, priorities, and challenges
- Advise and coach leaders on organization design, workforce planning, talent, succession, performance, engagement, manager effectiveness, and change
- Help leaders look beyond the immediate issue, understand root causes and broader implications, and identify practical solutions
- Use data, employee insights, and business context to identify trends and inform recommendations
- Support leaders through growth and change while strengthening leadership capability, accountability, communication, and employee experience
- Drive People Programs and Support Global PBP Alignment:
- Partner with the VP, Talent and People Business Partners on key People and talent programs and initiatives
- Take ownership of assigned programs and workstreams from planning through execution, including timelines, stakeholder coordination, communication, risk identification, and follow-through
- Lead or support programs across performance and talent management, engagement, manager enablement, career development, and organizational effectiveness
- Help translate our PBP model into practical tools, processes, and consistent ways of working for the US team
- Partner collaboratively with international People team members to share insights and best practices and support alignment across the global PBP model
- Bring forward themes, insights, and opportunities that can help improve how the PBP team supports the business and employee experience
Our take
Founded in 2001 as an IT service, Thrive has grown into an end-to-end solution for cybersecurity and Cloud offerings, helping businesses to evolve digitally and securely. Its services are used by the aerospace, social housing, education, retail and other industries.
Thrive has expanded its operations across North America, the Asia-Pacific, and Europe through more than 20 strategic acquisitions. Although it operates in a crowded field of customer experience and digital transformation companies, its numerous awards and robust portfolio have sustained its success for over two decades.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Comprehensive Benefits Package
- Paid Annual Leave and Holidays
- 401K and Company Match
- A Learning Company
- Smart and Diverse Environment
- Annual Company Events
- Flexible Schedules
- New Employee Referral Program
Company HQ
Foxborough, MA
Leadership
Bill McLaughlin
(CEO & Board Member)Bill previously co-founded The Jillian Fund where he served as the Chairman of the Board for 11 years. He also served as a Senior VP of Strategic & Major Accounts at Kaseya and as EVP & CTO of Managed Services at Atlantic Tomorrow's Office.
Scott Steele
(COO)Prior to joining Thrive in 2024, Scott spent 9 years at HP as VP & Head of Systems & Infrastructure, Contractual Systems, and Managed Services Systems, Digital & Transformation Organization. Before that he spent over 2 years at Hewlett-Packard as a Senior Director of Managed Services, WW Service Deliver & Infrastructure.
Michael Gray
(CTO & VP of Technology)Michael joined Thrive in 2007 as a Director of Network Operations, moving into the role of VP of Technology in 2016 before adding CTO to his title in 2017.
Joe Waleck
(CRO)Joe joined Thrive in 2023 as CCO, moving into the role of CSO in 2024 and CRO in 2025. Prior to this, he spent nearly 16 years at Presidio as the VP of Sales, 2 years at Cisco Systems as a Key Account Manager, and nearly 5 years at AT&T as a Client Business Manager.
Kristina O'Connell
(CMO)Kristina joined Thrive in 2023 as an EVP of Marketing before moving into the role of CMO in 2024. Previously, she founded acorn and served as a VP of Corporate Affairs & Marketing at Dascena.
Kimberly Saturley
(CPO)Prior to joining Thrive in 2025, Kimberly spent 4 years at Aqua Security as the Head of Americas & Global GTM HR, VP of People (American & Global GTM), and Chief HR Officer. She also served as the CPO at Medicus Healthcare Solutions and as Director of HR at Zerto.
Prior to joining Thrive in 2025, Nicholas was the Chief Legal Officer & Corporate Secretary at Transfix, VP & Deputy General Counsel at Advance and Counsel, Corporate Department at Paul, Weiss, Rifkind, Wharton & Garrison.
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