Head of Risk, Faire
$223-306.5k
+ Equity
Online wholesale marketplace
Open for applications
Online wholesale marketplace
1001+ employees
Open for applications
$223-306.5k
+ Equity
1001+ employees
Company mission
To empower entrepreneurs around the world to chase their dreams.
Role
Who you are
- You have 15+ years of related experience, empowering operational teams and developing processes, ideally as part of a Risk organization in a FinTech or other Financial Institution; experience with both Fraud and Credit highly preferred
- You have scaled teams from 50 to the hundreds, globally preferred
- You have experience in fast-paced, ambiguous environments driving projects from strategy through implementation. You are scrappy and resourceful. When something needs to get done, you always find a way to make it happen
- You are highly structured in your thinking, analytical and data driven; and excellent written and verbal communicator
- You have strong track record of working cross-functionally with Data Science, Product, Engineering, Design, Sales, and other functions and can influence to achieve business objectives
- You have an insatiable appetite for operational excellence and are energized by driving efficiency improvements in processes
What the job involves
- We’re looking for the Head of Risk, to lead, empower and define the vision and roadmap for the entire Risk team
- The Risk team consists of three interdependent sub-functions - Credit and Collections, Financial Fraud operations/investigation and Customer verifications (IDV)
- These teams are responsible for defining the policy, driving the credit strategy and identifying and managing the risks associated with Faire’s business model, globally
- You’ll also collaborate cross-functionally to both scale existing financial products as well as introduce net new services that enable us to continue to better serve the needs of our customers
- Develop the vision and strategy for Faire’s Risk team and execute on short and long-term goals ensuring they accelerate broader Faire business outcomes, including shaping Faire’s risk appetite across customer segments
- Bring industry expertise, experience and best practices (aka playbooks) across all the sub-functions to help teams define policies, stay ahead of the curve in keeping bad actors off the platform to minimize negative financial impact, and define our credit and risk management approach
- Identify opportunities to improve the effectiveness and efficiency of the teams through automation, streamlining of processes, leveraging vendor partners and improvement of existing systems
- Partner cross-functionally - both within Global Operations and across other disciplines such as legal + compliance, data science, product, engineering and design etc. to build a roadmap that brings more financial products to support Faire’s mission and goals
- Build, scale and empower the Risk team, ranging from team foundations, metrics definition, and operational processes to enable our scale to the next levels
- Instill customer centricity and strive to deliver a world class customer experience through the lens of risk management
Our take
Faire is a company that helps retailers find and buy wholesale merchandise for their stores, pairing independent brands with retailers. The company connects two million retailers globally to tens of thousands of brands across the globe.
In addition to a large catalog, the company attracts smaller retailers by offering net 60-day terms and free returns to boost confident buying at unpredictable times. Faire has seen impressive growth, reporting 300% year-on-year volume growth and a valuation of over $12.6B following its most recent tranche of funding from Shopify.
This investment is funding its continuing expansion into European and Australian markets, while accelerating product development, focusing on its OS for wholesale. It is also hiring talent globally as it takes aim at becoming a kind of Amazon for local and indie brands that want to sell globally.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
109% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"I joined Faire over a month ago and the onboarding has been very comprehensive including some additional material that has been extremely helpful..."
Funding (last 2 of 10 rounds)
May 2022
$416m
SERIES G
Nov 2021
$400m
SERIES G
Total funding: $1.5bn
Company benefits
- Comprehensive healthcare
- All of our offices have been designed with local in mind—from our architects to our coffee blends
- Paid vacation time, holidays, and company-wide “Faire Fundays.”
- Including a monthly credit toward your wellness-related programs
- Generous parental and family leave, as well as fertility support benefits
- Including free access to Modern Health therapists and resources
- Optional morning meditation, plus a free Headspace membership
- Faire will match up to US$250 of your charitable donations, every year
- For personal and professional development, as well as unlimited access to training courses through LinkedIn Learning
- Whether you want to grow as a leader, hone your craft, or explore a new discipline, our career framework allows space for you to explore
Company values
- We serve our community
- We seek the truth
- We’re all owners
- We embrace the adventure
- We’re kind
Articles
Leadership
Max Rhodes
(CEO)Was previously an Advisor at Blunt Umbrellas and Director of Consumer Product at Square.
Daniele Perito
(Advisor)Former Director of Security and Risk Engineering at Square, prior to co-founding Faire.
Marcelo Cortes
(CTO)Previously a Senior Software Engineer at Google. Before that, co-founded FreePoint Inc.
Jeff Kolovson
(COO)Was Operations Lead at Square. Before that was a Business Analust for McKinsey and Co.
Salary benchmarks
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Diversity, Equity & Inclusion at Faire
Clarence Sanon (Engagement and Inclusion Manager)
- We have internal structures and mechanisms that acknowledge and counteract organizational bias while ensuring equitable opportunity across the organization.
- Our teams are balanced across demographic backgrounds and identities, ensuring equity at all levels of the organization and ensuring a region-specific nuance
- Faire Femmes: Our mission is to build a space that is inclusive, safe, and empowering for those who identify as women to succeed
- HUE: Our mission is to create a safe space where folks of colour can feel comfortable being themselves and talk to folks who get it. We want HUE members to feel confident expressing themselves, their culture, and their heritage
- Flaire: Our mission is to empower all Faire employees to express their whole selves at work, and to make Faire an inclusive environment for all members of the LGBTQ+ community
- Fairents: Our mission is to cultivate Faire into a company where working parents can thrive in their professional ambitions, maximize their impact supporting Faire business goals, and be successful in their pursuit of rewarding & fulfilling journeys as parents
- We have employee resource groups (ERGs) and a cross-functional Diversity, Equity, Inclusion, and Belonging Council (DEIB) at Faire. The DEIB Council works in collaboration with other functions to ensure integration and consideration of DEIB in policies, programs, products, and processes
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