Head of Strategic Accounts, Partly

• Senior commercial ownership. Has personally owned and grown a top account at CFO and commercial director level, structured complex agreements with procurement and finance in the room, and restructured an agreement after signature to change how volume flows
• Operational rigour on rollouts. Has taken a software or service from pilot to dozens or hundreds of sites, including integrations with the customer's systems, and kept it to plan
• Strongly analytical. Diagnoses an account from the data: where volume leaks between jobs opened, offers seen and parts ordered, which sites drag the number, and what moves it. Builds their own analysis in spreadsheets or BI tools and uses it to run accounts, make the commercial case and hold the team to account
• We do not expect someone exceptional at all of these. We want someone clearly strong on the three must haves, and solid on the rest
• If you don't have all the skills or experience listed above but believe you could be outstanding in this role, please still consider applying. Many people count themselves out. We'd love the chance to learn more about you and why you're exceptional

Desirable

• Repairers are Partly's flagship customer and PartlyRepair AI is our flagship product. You own Partly's relationship with the UK's largest repair groups, from the first conversation to every site ordering
• You lead the largest accounts yourself. You sit across the table from the CFOs and commercial directors of groups running hundreds of sites, and your job is to make sure being on the panel turns into volume flowing through the platform: site commitments, mandates, pricing and the rollout plan behind them
• You also run a small team of four: an AE bringing new groups onto the network, and account managers who get signed sites live and converting. The measure of success is that the commercial standard you set becomes how the whole team works
• Own the senior relationship with our largest groups, including the CFO and commercial leadership
• Take signed accounts from panel presence to genuine wallet share
• Drive cross-sell of new products across our installed base
• Personally lead the largest unsigned groups, including insurer owned networks
• Own the named account list and its tiering
• Structure the terms, not just the signature: site commitments, supply mandates and pricing
• Build a joint account plan with the supplier team where the same buyer holds both relationships
• Own the rollout plan for every strategic account: which sites go live when, who on the customer side owns each step, and what has to be true first
• Run product rollouts into your accounts, for example invoice reconciliation, Repair AI and new ordering flows, from pilot sites to the whole group
• Hold every signed group to a site and conversion plan, and find and fix what stops sites ordering
• Identify the partnerships that make repair groups more successful on Partly
• Make the case for each one, agree what it unlocks for the customer, and work with product and leadership to land it
• Use partnerships to open doors into groups still outside the network
• Be the voice of the largest groups in product decisions: what they need, in what order, and why it moves volume
• Work with product on scope and timing for customer commitments, so we only promise what we can deliver
• Turn what you learn on site into clear requirements and priorities
• Coach on discovery, deal management and commercial negotiation, and lead by example on your own accounts
• Set targets and account allocation, and run structured account and deal reviews
• Build your own pipeline and performance views. Rev ops supports, it does not run your reporting
• Run each account off its numbers: site by site conversion, where the gap is, and the one action that closes it