Product Manager, Trulioo

• 5+ years in product management, with a track record of shipping work that moved measurable business or customer outcomes
• Technical fluency - comfortable specifying API behavior, reasoning about platform and data architecture trade-offs, and engaging with engineers as a peer on scope, edge cases, and build-vs-buy decisions
• Analytical rigor - defining the right metrics, instrumenting learning loops, and using data to drive prioritization decisions
• Customer discovery - regularly talking to customers and internal teams, synthesizing qualitative and quantitative signals, and separating urgent asks from durable product opportunities
• Go-to-market experience taking new products from concept through launch with sales, marketing, and CS - ideally including enterprise selling motions
• Stakeholder management and influence without authority across Product, Engineering, Sales, Customer Success, Support, Marketing, and Compliance, including driving durable alignment on difficult trade-offs
• AI fluency as a default - you use modern AI tools to accelerate research, drafting, prototyping, and engineering communication
• Clear written communication - your strategy docs and PRDs should require minimal interpretation
• If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply

Desirable

• Trulioo verifies businesses and the people behind them at global scale. Our Business Verification (KYB) product is the system enterprises and high-growth companies trust to onboard merchants, meet regulatory needs, and stop bad actors before they enter the platform - across 195+ countries, with the data, document, and watchlist coverage to back it
• We're hiring a Product Manager to own the strategy and roadmap for a core area of KYB - setting direction, leading discovery, and shipping new product classes that change how fast and how confidently our customers can onboard a business anywhere in the world
• You'll have a point of view on where KYB goes next, defend it with evidence, and change it when the evidence says otherwise. We need a strategic operator who can take new capabilities from concept to launch, adoption, and revenue-generating
• This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed
• Strategy and roadmap for key KYB capabilities - including the prioritization trade-offs, the bets we're making, and the work we're explicitly not doing
• Customer discovery to develop a deep understanding of enterprise and SMB onboarding, risk, and compliance workflows, translating customer problems into clear product narratives, business cases, and launch plans
• Market and competitive analysis to identify where KYB needs to lead, where parity is enough, and where new product classes should be invented
• Detailed technical requirements developed with Engineering and Data teams, including APIs, platform workflows, data needs, edge cases, acceptance criteria, and trade-offs that unblock execution and support global scale
• New product launches end-to-end - partnering with Product Marketing, Sales, Customer Success, Solutions Engineering, and Support to land new capabilities with enterprise and SMB customers
• Define and manage success metrics such as adoption, conversion, verification rate, match quality, processing time, manual review reduction, revenue impact and customer satisfaction

• At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time
• Our process is designed to help us learn more about your skills and experience while giving you insight into our team, culture, and the impact of the work we do
• Here's what you can expect throughout the interview process:
• Recruiter Interview: 30 minutes
• Hiring Manager Interview: 45 minutes
• Panel Interview: 60 minutes
• Final Leadership Interview: 30 minutes