Director of Strategic Operations, RVO Health
$153.1-167k
+ Bonus
More information about location
3 days a week in office (Union Square, NY)
Healthcare and wellbeing information platform
Be an early applicant
Healthcare and wellbeing information platform
1001+ employees
Be an early applicant
$153.1-167k
+ Bonus
More information about location
3 days a week in office (Union Square, NY)
1001+ employees
Company mission
To give people a better way to health & wellbeing.
Role
Who you are
- 8+ years of relevant experience in strategy, business operations, marketing, consulting, corporate development, media, digital health or a related field
- A track record of managing complex initiatives with multiple stakeholders and delivering measurable business outcomes, including work led without formal authority
- Experience working closely with senior leaders, influencing VP-level stakeholders, and constructively challenging assumptions and commitments
- Strong strategic, analytical and financial skills, with the ability to diagnose performance, weigh tradeoffs and recommend action
- Excellent written and verbal communication and storytelling skills, including the ability to build compelling presentations and adapt to different audiences
- Strong ownership, discretion and interpersonal judgment. Comfortable turning ambiguity into a plan, managing competing priorities and working independently in a changing environment
- Experience in media or digital health, or depth in one or more of commercial marketing, AI, sales enablement, media planning or learning and development, is a plus
What the job involves
- We're looking for a Director of Strategic Operations to serve as a strategic and operating partner to the EVP and Chief Business Officer (CBO) of RVO Health's Media business
- You'll help translate business priorities into action across commercial, editorial, product, audience, marketing, strategy and operations, keeping the leadership team aligned on key decisions and moving work toward measurable results
- You'll also lead the Product Operations & Enablement team, making sure its work supports our most important business priorities
- You'll own and drive key initiatives, help strengthen business performance and accountability, and contribute to the evolution of the Media business as consumer behavior, AI, search and advertiser needs change
- This role calls for someone who can build a recommendation, manage a complex project and work through the details needed to deliver results
- Drive strategic initiatives: Lead executional planning for priority projects set by the CBO, establishing clear owners, milestones and outcomes. Work through obstacles and help stand up new initiatives before transitioning them to permanent owners
- Support operating discipline: Manage the leadership team's operating cadence, track progress against decisions and commitments, and give the CBO the visibility needed to drive accountability
- Improve business performance: Partner with Strategy, Finance and Revenue Operations to track performance, flag gaps and help drive corrective action
- Support transformation: Analyze growth opportunities, investments and business models, and turn recommendations into executable plans
- Fill critical capability gaps: Lead selected operational and marketing initiatives, drawing on expertise in areas such as commercial marketing, AI, enablement, media planning or learning and development
- Strengthen executive communication: Build clear recommendations and presentations for executive and leadership audiences, and contribute to Board and external materials. Partner with Marketing on priority decks, positioning and storytelling
- Extend the CBO's reach: Represent the CBO in selected meetings, follow decisions through to completion, and support planning cycles, organizational initiatives and strategic partnerships
- What Success Looks Like:
- Within the first year, you will have:
- Helped establish clearer priorities, ownership and follow-through across the Media leadership team
- Moved priority growth and transformation initiatives forward against agreed milestones and business outcomes
- Helped teams spot problems earlier, make decisions faster and resolve more issues without direct CBO involvement
- Strengthened the connection between strategy, investment, execution and business results
- Filled critical gaps across operational and marketing initiatives that need strategic and executional support
Application process
- THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY JANUARY 3, 2027
Our take
RVO is a healthcare marketplace platform that helps US citizens seek information and connect with clinicians, whilst also saving money on treatment. The company operates the Healthline Group, which is comprised of a portfolio of healthcare industry websites such as Healthline, Psych Central, and Bezzy, bringing in a combined 100 million users a month.
Another venture of RVO Health is its Optum Store, which sells FSA and HSA-eligible health and wellness products. The D2C marketplace connects customers to virtual mental and general healthcare clinics and online pharmacies.
RVO Healthcare throws a wide net, but its growth since its founding in 2022 has been unprecedented. It succeeded in becoming a portfolio company through strategic acquisitions, and evidence suggests it has a high level of influence in the USA through its digital-first approach to healthcare.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Company benefits
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
Company HQ
Second Ward, Charlotte, NC
Leadership
Courtney Jeffus
(President)Former Presdient at RedVentures and Finance Enterprise Associate at Wachovia Bank, N.A.
Salary benchmarks
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