Junior PR Manager, AirHelp
€30-38k
Salary shown for Barcelona. For Berlin: €38,000 - €46,000
1-5 days a week in office
Claims management company for flight disruptions
Be an early applicant
Claims management company for flight disruptions
201-500 employees
Be an early applicant
€30-38k
Salary shown for Barcelona. For Berlin: €38,000 - €46,000
1-5 days a week in office
201-500 employees
Company mission
To make claiming compensation as easy and seamless as possible.
Role
Who you are
- You want to work in PR, and you have the experience to show it, with a previous PR role or internship
- You communicate clearly and confidently, in writing and in conversation
- You’re a good writer with a knack for turning information and complex topics into clear, engaging stories that catch journalists’ attention
- You’re organized and proactive, and you can prioritize when several deadlines land at once
- You’re fluent in English, written and spoken
- Bonus: You have some experience with B2B PR, for example an internship at an agency or in-house
What the job involves
- Our PR team works to get AirHelp into tier 1 media, build our reputation, and make sure more passengers know their rights. We run consumer PR in 8 markets: the UK, USA, France, Germany, Spain, Italy, Brazil and Portugal. We’re also building a new B2B PR programme to ensure travel brands know we can help them too
- We’re looking for a Junior PR Manager to support the team day to day and get our B2B PR off the ground. If you’ve started your career in PR and want to build stories that land with journalists in several countries, we’d like to hear from you. You’ll learn from an experienced team, take on real responsibility early, and see your work in print
- Support PR agency relationships including managing at least one agency by yourself
- Support our new B2B PR activities in English-speaking markets, helping raise awareness of business solutions and building connections that lead to new partnerships
- Write, edit and check press releases so our stories are clear, accurate and ready for the press
- Briefing agencies and keeping campaigns on track and on message
- Handle incoming media requests, set up interviews, and brief our spokespeople so they’re ready for every conversation
- Grow thought leadership: brief spokespeople for industry events, connect our experts with journalists, and help them become trusted voices in trade media
- Summarize clipping reports so the team and the wider business can see what’s working
- Brainstorm and build campaigns with the team, from the first idea to launch
- What you’ll deliver in your first 12 months:
- Build strong agency relationships, with clear briefs and regular reporting
- A steady flow of press releases, media responses and spokesperson briefings delivered on time
- A visible role in our first B2B PR results, such as coverage in trade media, placing our spokespeople on industry panels, and forming new business connections
- At least one campaign you helped shape, from brainstorm to coverage
Application process
- Please submit your CV in English
Our take
Customer support and claims tech are most often reserved for law firms and legal teams, but AirHelp’s focus on the air travel industry has carved them out a niche and amassed the company a client base of 16M people. Focusing on assisting travellers with air travel rights, delays, cancellations, missed connections, strikes, baggage loss, and denied boarding compensation, AirHelp’s team speak 17 languages and works in partnership with law firms in 30 countries.
AirHelp’s law firm partnerships are a vital asset to the company, which must navigate a shifting sands ecosystem where different countries and companies have different laws. So far, AirHelp has amassed a significant amount of funding from the likes of ABRY Partners, which should help it continue building these partnerships and expand its operations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Aug 2016
$12m
SERIES A
Aug 2014
$0.2m
SEED
Total funding: $12.4m
Company benefits
- Hybrid work model: Split your week between team-time at the office and focused work from home.
- Professional development: We support growth with learning budgets and transparent career paths.
- Leadership training: From first-time leads to senior managers, we invest in leadership at every stage.
- Performance reviews: You'll get regular, thoughtful feedback to help you grow and move forward with purpose.
Company HQ
Friedrichshain, Berlin, Germany
Leadership
Tomasz Pawliszyn
(CEO)A Member of the Revenue Collective. Previously worked at Studio Moderna for over 9 years, while there they held Directorial and Operations roles. Prior to that, they worked as a Senior Project Leader at Toyota Motors Europe.
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