Technical Product Analyst, CentralReach

$85-105k

SQL

Python

Tableau

Looker

Power BI

Junior and Mid level

Remote from US

Autism & IDD care technology

Be an early applicant

Autism & IDD care technology

201-500 employees

HealthcareB2BLearningMental healthSaaS

Be an early applicant

$85-105k

SQL

Python

Tableau

Looker

Power BI

Junior and Mid level

Remote from US

201-500 employees

HealthcareB2BLearningMental healthSaaS

Company mission

To provide the leading software and services platform to help children and adults diagnosed with autism and related IDDs – and those who serve them – unlock potential, achieve better outcomes, and live more independent lives.

Job

Company

Role

Who you are

2+ years of experience in a data analyst, BI analyst, QA/data validation, or technical product analyst role, ideally in a healthcare or SaaS data environment
Strong proficiency in writing and reading SQL, with the ability to validate data against source-to-target logic rather than relying solely on BI-layer output
Hands-on experience with BI reporting and visualization tools (e.g., Sisense, Tableau, Power BI, Looker), including building and maintaining dashboards, is required
Familiarity with (or ability to quickly learn) elasticube structures and AI-agent tooling
Experience working within Agile/Scrum development processes, including requirements refinement, backlog support, and release readiness
Comfortable owning ambiguity in data logic without needing everything pre-specified, while knowing when to escalate to a PM or Engineering
Strong written documentation habits, with the ability to produce clear requirements, test cases, and QA artifacts
Detail-oriented with strong analytical and troubleshooting skills, able to reconcile discrepancies across multiple data sources
Excellent communication skills, with the ability to work effectively with both technical (Engineering) and non-technical (stakeholder, customer-facing) audiences
Python experience is preferred but not required
Prior exposure to healthcare data, EMRs, or ABA-specific data (billing, scheduling, authorization, clinical session, or clinical goals domains) is preferred but not required
Process-improvement mindset, with an interest in turning recurring manual work into reusable, automated validation rules

What the job involves

As a Technical Product Analyst at CentralReach, you will sit within the Data Product teams, supporting Product Managers by providing the analytical and technical depth needed to translate requirements into validated, production-ready data products
You will bridge the gap between product strategy and engineering execution, ensuring that the data logic underlying our analytics offerings is as sound as the features built on top of it
You will work closely with SQL-based data validation, requirements refinement, and process improvement, while also serving as a front-line resource for internal and external stakeholders with questions or issues related to data and dashboards
This is a hybrid role, part product execution, part data QA/validation, part process improvement, suited to someone who is comfortable owning ambiguity in data logic and wants to grow their product and analytical skill set within a fast-moving healthcare data organization
Partner with the ABI and DW Product Managers to refine requirements, define acceptance criteria, and support backlog grooming and release readiness
Own SQL-based data validation and metric reconciliation, verifying source-to-target data logic and data transformation into the elasticubes
Direct and interpret output from AI-agent QA tooling, designing test cases and following up on discrepancies
Investigate reported data discrepancies and production issues, distinguishing upstream pipeline problems from BI-layer or presentation issues, and escalate to Engineering when appropriate
Serve as the front-line owner for internal and external user questions on data and dashboards, triaging and resolving requests or routing them to the right team
Support regression testing across releases, ensuring prior fixes and validated logic remain intact as new features and data sources are introduced
Turn recurring manual checks into reusable, documented validation rules, and identify opportunities to automate QA and data-quality workflows
Conduct market, competitive, and data-driven research on an ad hoc basis to support PM decision-making
Maintain clear documentation of requirements, test cases, validation results, and known issues to build a durable artifact trail for both product teams
Communicate validation findings, risk areas, and open issues clearly to PMs, Engineering, and other stakeholders, including status updates during release cycles

Our take

Running any care practice can be difficult, with practice management, billing, analytics, and other back-office tasks leaving less time for workers to provide the best possible care. Whilst software platforms have been designed in recent years for healthcare clinicians to automate admin and leave workers with more time for their patients, these do not tackle the nuances associated with running an Autism and IDD care practice.

CentralReach provides Autism and IDD care software and services to care practices, offering its products to enterprises, small practices, special education departments, and neurodiversity employers. The company's products include tools for practice management, billing, autism and IDD learning management, and precision teaching, all of which are measured to drive performance through analytics.

Whilst care practice management platforms are nothing new, existing solutions generally focus on clinical or home care, whereas CentralReach has identified the need for a bespoke solution for Autism and IDD care providers. The company claims that by providing tools for the end-to-end care process, care providers can optimize the effectiveness of their care through data whilst minimizing admin.