Head of Forward Deployed Engineering, Assort Health
$210-300k
+ Equity
AI voice agent for healthcare
Be an early applicant
AI voice agent for healthcare
201-500 employees
Be an early applicant
$210-300k
+ Equity
201-500 employees
Company mission
To make exceptional healthcare accessible anytime, anywhere, for anyone.
Role
Who you are
- 5+ years of software engineering experience, with 2+ years leading customer-facing technical teams
- Track record of scaling technical implementation or deployment teams in fast-growing B2B or enterprise software companies
- Strong technical fundamentals with hands-on ability to design, build, and debug production systems alongside your team
- Exceptional at balancing customer needs, technical feasibility, and engineering velocity — you know when to build custom vs. push for platform solutions
- Experience building repeatable processes and tooling to scale implementation work
- Outstanding communicator who can interface with C-suite healthcare executives, technical teams, and internal stakeholders
- Willingness to travel to customer sites and be embedded with healthcare organizations during critical implementations
What the job involves
- As the Head of Forward Deployed Engineering at Assort Health, you'll build and lead the team responsible for turning our AI agent platform into production systems for our largest and most complex healthcare customers
- Your team sits at the intersection of engineering, product, and customer success — owning the technical implementation of health system deployments, custom EHR integrations, and workflow builds that bring AI agents to life
- You'll scale the FDE organization from a small team to 10+ engineers, establish repeatable deployment patterns, and create the feedback loop that turns field learnings into platform improvements
- Scale the Forward Deployed Engineering team, including hiring, coaching, and developing a high-performing organization
- Own end-to-end technical delivery for our most strategic customers
- Partner closely with cross-functional teams to translate customer needs into scalable technical solutions and influence product roadmap based on field insights
- Establish deployment patterns, best practices, and internal tooling that enable the FDE team to move faster and scale more efficiently
- Drive the field-to-product feedback loop — identify patterns across implementations that should become platform features and work with product engineering to build them
- Be hands-on when it matters: lead technical discovery with strategic accounts, debug production issues, and set the technical bar for the team
Our take
Assort Health is a fast-growing healthcare tech company focused on improving how patients connect with providers by designing tools for the complexity of modern healthcare systems.
What Assort really focuses on is a problem most people have experienced, struggling to book or manage an appointment. Clinics are often overwhelmed with calls, and usually understaffed, creating long wait times and the opportunity for mistakes. Assort's voice agents step in to handle those calls, figure out what patients need, and get them booked in correctly.
Already, clinics using Assort are seeing more appointments booked and a smoother experience for all. The company is also starting to expand into other areas like referrals and billing. In just a short amount of time, it has scaled quickly across the US, supporting thousands of providers and raising over $222M, which shows just how much demand there is for fixing these systems.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2026
$120m
SERIES C
Aug 2025
$76m
SERIES B
Total funding: $221.5m
Company HQ
Northern Waterfront, San Francisco, CA
Leadership
Jeffery L.
(Co-Founder & Co-CEO)Prior to co-founding Assort Health in 2023, Jeffery spent 2 years at Athelas as a Senior Software Engineer and Head of Product Engineering. Before that, they were a Software Engineer at Facebook and Cameo.
Jon Wang
(Co-Founder & Co-CEO)Prior to co-founding Assort Health in 2023, Jon was the Chief of Staff/CEO at Elemny. They also co-founded Shimmer where they served as a President for 2 years.
Salary benchmarks
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