Customer Support L1 Agent, Palta

Palta's domain is health & well-being. Our products are interesting from health point of view. have proven scientific background, and help millions of people across the world.

Palta has a very inspiring mission of changing people's lifestyle and improving their mental and physical health. It's great opportunity to positively influence life of billions!

Palta uses modern tech stack and tools in order to make useful, secure, and reliable products. We collaborate with top tech companies and experts in order to always improve quality of our products.

It is really easy to manage your personal time as you are able to work where and when it suits you, as long as there is no adverse impact to the rest of your team / your projects. There are office bases if you want to meet up with colleagues.

The salary brackets are at or above market value and feel competitive. There is work ongoing to map career progression for employees and how to get to the next pay grade, although you are already at a great starting point.

Everyone who works at Palta and the portfolio companies have great previous experience. Everyone is interested in growing their knowledge and there are many opportunities to do so with regular knowledge sharing sessions.

We work with the modern and cost-efficient tech stack: AWS, Snowflake, DBT, Airflow, Looker! All the architecture decision are done collectively to chose the best-in-class solutions.

Though the team members have different experience there is no strict hierarchy and everyones opinion is appreciated. There is no top-down tech decisions and all the products / solutions are chosen collectively.

We are trying to make products that are better in terms of tech / costs / usability than competitors. But this brings a lot of challenge as in many cases there are no reference product that achieved similar goals.