Senior Solutions Engineer, Trustpilot
$92-105k
+ Commission Structure + Equity
Consumer review website
Be an early applicant
Consumer review website
1001+ employees
Be an early applicant
$92-105k
+ Commission Structure + Equity
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- You have experience in pre-sales, solutions consulting, or technical advisory roles within a SaaS or technology environment
- Strong understanding of APIs, web integrations, data flows, and common SaaS architecture
- Excellent communication and presentation skills — able to translate technical concepts into business value
- Customer-centric and commercially aware, with strong problem-solving ability
- Comfortable managing multiple sales opportunities and stakeholders simultaneously
- Experience collaborating across Sales, Product, and Customer Success
- Organized, proactive, and motivated by solving customer challenges through technology
What the job involves
- As a Senior Solutions Engineer, you are the technical and consultative partner to the New Business and Account Management teams — enabling customers to understand and realize the value of Trustpilot’s platform during the sales process
- You are responsible for translating customer needs into tailored solutions, designing integration approaches, and delivering technical credibility that drives confidence and conversion
- Your work bridges technology and business outcomes, ensuring every deal is both commercially and technically sound
- This is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation
- Technical Discovery:
- Partner with Account Executives to uncover customer needs, system environments, and integration requirements
- Solution Design:
- Develop clear, scalable solutions that meet business objectives and align with technical feasibility
- Product Demonstrations:
- Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI
- Proof-of-Concepts:
- Support pilot programs to validate functionality, integration, and impact prior to contract signature
- Technical Enablement:
- Act as a trusted advisor throughout the sales cycle — answering technical questions and resolving blockers
- Cross-Functional Collaboration:
- Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover
- Documentation & Knowledge Transfer:
- Maintain accurate documentation for proposed solutions and integration requirements
- Feedback Loop:
- Capture recurring customer feedback and insights to inform product development and roadmap prioritization
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.3m
LATE VC
Total funding: $179.2m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 20 more jobs at Trustpilot