Senior Field Marketing Manager, Assembled
EMEA
£80-105k
+ Equity
5 days a week in office (King’s Cross, London)
Customer support workforce management platform
Posted today
Customer support workforce management platform
101-200 employees
Posted today
£80-105k
+ Equity
5 days a week in office (King’s Cross, London)
101-200 employees
Company mission
To elevate customer support through AI-powered software that makes life easier for customers and employees.
Role
Who you are
- 6–9 years in field, events, or regional marketing at B2B companies selling into enterprise, including time owning UK or EMEA programs rather than supporting someone else's
- Startup, get sh*t done mindset. The region is new and our team there is small and scrappy. You know how to spot the highest-leverage opportunities and collaborate cross-functionally to make magic happen
- You've been early somewhere — the first marketer in a region or on a small team, where no playbook existed and you wrote one
- Event judgment with receipts. Tell us about an event you cut and why, not only the ones that worked
- Experience in European markets beyond the UK, with an understanding of how programs need to differ by market
- A close working relationship with sales. You've sat in pipeline reviews, you know what an AE needs from a dinner, and you can hold your own on account strategy
- AI systems you've built and use, with an example you can walk through. One marketer covering this much ground without AI is a headcount request, not a plan
- A bias to go first. You'd rather run a twelve-person dinner next month than spend the quarter planning a conference booth for next year
- We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
What the job involves
- We’re hiring our first marketer in London. Europe is our next growth market, and right now we’ve got a tight-knit, quota-focused sales team with big goals and not much regional marketing behind them—yet
- You’ll change that. Field events are the engine — dinners, roadshows, conferences, executive gatherings that put our team in front of the CX and Workforce Management leaders running Europe’s most complex operations. But this isn’t a role that stops at the event calendar. You’ll be the person who figures out what the European market needs from marketing and then goes and does it
- We’re starting in the UK with plans to expand across the region. You’ll work closely with our global events lead on moments where EMEA shows up inside the worldwide program, and with our growth team on campaigns that need European flair
- We work together in person five days a week from our London office in King’s Cross
- Own the EMEA field calendar and the budget behind it — decide which events, dinners, and roadshows are worth doing, and which ones we skip
- Run field as a pipeline channel: pre-event targeting through opportunity creation and deal acceleration, with named accounts attached to every program
- Build account-based programs sized to the deal, whether that's one account, a handful, or a roomful, in lockstep with the London sales team
- Build our EMEA partner and channel motion — joint events, co-marketing, and the relationships that get us in front of buyers we can't reach on our own
- Be the voice of the European market inside Assembled: what needs localizing, which content doesn't land, where our story has to change by country, and what customer stories to bring to life
- Foster community efforts. Get to know the European CX/WFM community by genuinely contributing and building relationships across a wide variety of stakeholders
- Bring EU-specific campaign ideas to the team and make sure Europe is designed into campaigns rather than translated at the end
- Build AI workflows that let one marketer cover multiple countries — invite list enrichment, event pages, personalized follow-up at volume, post-event analysis
Salary benchmarks
Our take
Assembled's platform helps companies manage and scale their customer support services. Customer service management is just one of the many areas that are being overhauled by digital transformation. Assembled helps streamline cumbersome and error-prone customer support processes - such as planning support rosters, forecasting demand, and evaluating team performance.
Assembled already counts companies like Zoom, GoFundMe and Stripe on its customer books, and finds huge opportunity in key industries like eCommerce and food deliveries that have been seeing massive digital overhauls.
Having received significant investment, the company seems set on continued growth, with funds cited to support product development as well as help launch its CX Scholars initiative. This will commit a percentage of revenue to continuing education for support workers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$51m
SERIES B
Mar 2021
$16.6m
SERIES A
Total funding: $70.7m
Company benefits
- Competitive compensation and equity: All Assemblers are encouraged to act like owners. We’re building the best team, and our compensation packages reflect that.
- Comprehensive insurance and 401(k): Between our 401(k) plan and coverage for health, dental, vision, and more, Assemblers don’t have to worry about the future.
- Employment sponsorship opportunities: We proudly sponsor employment visas for candidates who require visa sponsorship to work in the United States.
- Stipends for wellness and development: Assemblers get monthly stipends for things like gym memberships and continued learning and development.
- Flexible work arrangements: We love to see each other in person but we also like options. Remote employees get a one-time credit to improve their home office.
- Office perks: Coming into the office has its perks, like catered lunches 5× per week, hanging out with our awesome teammates (and their dogs!), and the good snacks.
Company HQ
Mission District, San Francisco, CA
Leadership
Ryan Wang
(Co-Founder & CEO)Previously, Ryan was a Software Engineer at Stripe for nearly 4 years. Prior to that, he was a Senior Consultant at The Greatest Good.
John Wang
(Co-Founder & CTO)Previously, John co-founded Zinc.io where he served as the Chief Engineer for 4 years. He also worked at a Software Engineer at Stripe, 37signals, and Palantir Technologies.
Share this job
View 10 more jobs at Assembled