Staff Platform Engineer, Komodo Health

• Engineering Excellence: Expert-level backend engineering experience (Python + FastAPI preferred) building and operating APIs and microservices at scale, with strong debugging and technical troubleshooting skills
• Platform & Control Plane Experience: Proven track record designing and evolving core platform primitives (e.g., authentication/authorization, orgs/accounts, subscriptions, or similar control-plane systems) in a multi-tenant SaaS environment
• Cloud Infrastructure: Profound experience with AWS core services and the ability to architect secure, scalable, and cost-efficient solutions from high-level requirements
• Data & Observability: Familiarity with modern data platforms and workflow tools (e.g., Snowflake, Airflow, Spark) and an understanding of how to design for observability (metrics, logs, traces, events) across complex distributed systems
• System Design & Tradeoffs: Ability to design solutions that thoughtfully balance non-functional concerns such as performance, cost, maintainability, reliability, and developer experience
• Leadership & Collaboration: Demonstrated ability to drive complex, cross-team projects to completion, mentor other engineers, and collaborate effectively with product managers, data scientists, and customer-facing teams
• AI & Productivity: Comfort leveraging AI tools (e.g., Cursor, ChatGPT, Gemini) and interest in integrating LLM-based workflows into the SDLC to improve engineering velocity and quality

Desirable

• The Platform team owns Komodo’s core control plane – KMC/PSS, identity and access, subscription lifecycle, and the SDKs and tools that power all the Komodo products such as App Builder and Connector, Maplab, Sentinel, Marmot
• We provide the foundations that internal teams and customers use to onboard, manage access, and build on top of Komodo’s data
• Our work enables 150+ client organizations and internal product teams to operate reliably, securely, and efficiently at scale
• This Staff Engineer role exists to lead the technical direction across KMC/PSS and App Builder + Connector, ensuring our platform is reliable, secure, cost-efficient, and easy to build on
• They will partner closely with Product, FDE, and customer-facing teams to turn complex onboarding and platform requirements into robust, well-documented systems
• This role is a key part of how we scale self-service onboarding, expand our platform surface area, and ultimately reduce the burden of disease by making Komodo’s data and services more accessible
• Looking back on your first 12 months at Komodo Health, you will have accomplished…
• Developed a deep understanding of the platform, our internal/external customers, and how KMC, Connector, and App Builder fit into Komodo’s product ecosystem
• Owned and delivered at least one major subscription service initiative (for example, My Subscriptions enhancements, self-service SAML SSO, or new admin workflows), improving time-to-onboard and operator efficiency for internal teams
• Become the go-to technical owner of core platform contracts (APIs, data models, events, and RBAC patterns) for subscription services and related platform workflows, reducing integration friction and ambiguity for downstream product teams
• Architected and deployed custom MCP (Model Context Protocol) tooling and autonomous agents, enabling seamless data interoperability between internal systems and AI models to automate complex platform engineering tasks
• Contributed to the development of secure, reliable API endpoints and platform services, solving key development and deployment challenges to make platform infrastructure highly reliable, easy to maintain, and cost-effective
• Defined and improved monitoring, alerting, and observability for platform services and actively participated in the on-call rotation to support production systems
• Acted as the escalation point for complex, cross-system incidents touching KMC, Connector, and App Builder, combining fast triage with deeper investigation to protect customer experience and platform reliability
• Collaborated effectively with cross-functional teams (solution architects, forward-deployed engineers, customer success, and product) to support new feature rollouts and integrate authentication services with various APIs and external systems
• Implemented measures to enhance developer experience, such as well-documented code, clear API documentation, efficient debugging tools, and the adoption of AI-powered development and operations workflows (e.g., Cursor, Claude, and Gemini) that measurably improved developer productivity and reduced MTTR for the Platform team