Site Reliability Engineer, PulsePoint
K8s
Healthcare marketing data company
Be an early applicant
Healthcare marketing data company
201-500 employees
Be an early applicant
201-500 employees
Company mission
To use real-time clinical data to help boost the healthcare industry and improve patient outcomes.
Role
Who you are
- 2+ years in a Site Reliability, DevOps, or Cloud Infrastructure role in a production environment
- Bachelor's degree in Computer Science, Engineering, or related field, or equivalent hands-on experience
- Practical experience with GCP — Cloud Run, API Gateway, and BigQuery in particular
- Experience with monitoring and observability tooling (Cloud Monitoring, Datadog, or similar)
- Solid grasp of cloud security fundamentals — IAM, network controls, access management
- Proficiency with Git and version control in a team setting
Desirable
- CI/CD pipelines and deployment automation (GitHub Actions, Cloud Build, or similar)
- Terraform or other infrastructure-as-code tools
- Python for scripting or automation
- MySQL, Spanner, or BigQuery at any meaningful depth
- GCP cost management and spend optimization
- Experience with dbt or Looker
- Comfortable working across CET/EST hours in a distributed team
What the job involves
- Our BI team runs a set of GCP-based APIs and data services that a lot of internal products depend on
- As we've grown, keeping things running has increasingly been a side responsibility for engineers who are primarily building features — and that's not sustainable
- We're looking for an SRE to own that space: service health, incident response, infrastructure monitoring, and making sure we're not blindly burning cloud budget
- The Site Reliability Engineer will ensure the availability, performance, and security of the Business Intelligence team's GCP-hosted APIs and data infrastructure
- This role is responsible for proactive monitoring, incident response, and continuous improvement of platform reliability across a cloud-native stack
- The engineer will work closely with backend and data engineers to maintain service health and drive operational excellence
- This position also carries responsibility for GCP cost visibility, helping the team track and optimize cloud spend through structured monitoring and alerting
- Monitor and maintain uptime of GCP-hosted APIs and services, keeping performance within agreed targets
- Lead incident response for BI platform services — triage, resolve, and follow up with post-mortems that actually prevent recurrence
- Build and manage observability infrastructure: dashboards, alerts, and logging across GCP services
- Track GCP cloud spend and set up cost alerting to flag anomalies before they become problems
- Review and fix security gaps — IAP configs, service account permissions, API access controls
- Work with data and backend engineers to shore up reliability of data pipelines and BigQuery workflows
- Contribute to infrastructure-as-code and help keep deployments documented and reproducible
Our take
PulsePoint is a healthcare tech provider that uses real-time data to provide insight into patients. It uses machine learning and programmatic automation to better understand this data, enabling clinical diagnoses and solutions to be delivered more quickly and accurately.
With its range of analytics solutions, PulsePoint aims to improve predictive aspects of healthcare. The company recently launched its Signal technology, which draws together a range of physician-to-patient data, enabling healthcare organisations to cross-reference with their own information to gain fresh insight.
The global Big Data market for healthcare is expected to be worth $78 billion by 2027, according to an analysis by Emergen Research, and PulsePoint is setting out to be a big part of this growing sector. Having been acquired by Internet Brands in 2021 but remaining an independently run entity, it will benefit greatly from the expertise and market reach of its parent company and their portfolio of health media companies, including WebMD and Medscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2013
$3m
EARLY VC
Jan 2013
$3m
EARLY VC
Total funding: $15.5m
Company benefits
- Dollars and Sense: 401(k) match
- Happy + Healthy: Comprehensive medical plans, affordable medical, dental and vision options, 100%-paid life & disability insurance
- Break a Sweat: Free virtual fitness classes, Better Yourself Wellness program
- Always Learning: Generous annual tuition reimbursement, ongoing team trainings
- Take a Load Off: Paid vacation, sick time, and company holidays (including a floating holiday)
- Good Ol' Fun: Team-building events, happy hours, holiday celebrations, and more!
Company HQ
Midtown East, New York, NY
Leadership
Sloan Gaon
(CEO)Qualified as an Attorney before moving into Management roles at TurboChef, RegistryPro, MIVA, and more organizations. They then left their role as General Manager of GrubHub in March 2012 to found PulsePoint in July 2012.
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