Commissions Analyst, Front
$122-136k
+ Equity
3 days a week in office
Shared customer communication hub
Open for applications
Shared customer communication hub
201-500 employees
Open for applications
$122-136k
+ Equity
3 days a week in office
201-500 employees
Company mission
To make work happier by powering better relationships at scale.
Role
Who you are
- 5+ years of high-tech company experience (SaaS/Cloud model preferred) in Finance or accounting with minimum 3 years’ experience as commissions administrator
- BS/BA in accounting, finance, economics, or other quantitative fields preferred
- Minimum of 2-3 years’ experience with Captivate IQ or similar compensation tool is required
- Very strong Microsoft Excel skills and passion for new technologies
- Experience with CRM/HRIS systems like Salesforce and Workday is preferred
- Excellent written and verbal communication skills
- A team player with a positive, “can do” attitude
- Ability to work independently and multi-task in a dynamic setting while maintaining accuracy and delivering against deadlines
- Motivated to work cross-functionally in a role which supports multiple business partners
- Superior analytical and strategic thinking abilities, with an unwavering attention to detail and a relentless drive for excellence
- Outstanding communication and interpersonal skills, with the ability to influence, negotiate, and build strong relationships with stakeholders at all organizational levels, including C-suite executives
- Mastery of sales compensation systems, with a proven ability to leverage technology for strategic advantage
- Highly adaptable, with a proven ability to thrive in a fast-paced, dynamic environment and manage multiple high-priority projects simultaneously
What the job involves
- Lead the implementation, administration and management of sales compensation plans globally
- Prepare and ensure accurate calculation of the monthly and quarterly commissions payout
- Distribute and track completeness of compensation plan sign-off from sales personnel to ensure compliance with company policies
- Point of contact for all commissions related questions and provide thorough and timely answers to the sales and sales management teams and maintain regular customer service
- Implement, administer and manage compensation plans in Captivate IQ
- Build documentation to effectively handle all commissions related processes
- Document approvals and other support materials for any adjustment that will result in changes to pay and assist in drafting policies and procedures around adjustments
- Maintain, document, and adhere to internal controls to ensure Sox and policy compliance
- Partner with Finance, HR, Sales, and other departments to ensure seamless execution and alignment of compensation plans across the organization
- Present regular reports and insights to executive leadership, providing actionable recommendations and strategic guidance on sales compensation design and execution matters
- Lead continuous improvement initiatives to streamline processes, enhance efficiency, and improve overall program effectiveness
Our take
When a business receives an email from a customer it can set off a chain of forwarded emails across the company, an inefficient process where information (and sales!) can easily get lost. Front exists to change this, consolidating all customer communications into a single shared inbox which can be accessed by teams of any size and completely eliminates the need for internal emails.
With more companies moving to remote working and eCommerce becoming the predominant form of conducting business, Front's product has been enthusiastically received by over 8,000 companies, including Mailchimp, Shopitfy and Convoy. However it is by no means alone in this space, with huge competitors such as Google and Microsoft providing communications solutions and other internal communications tools such as Slack gaining traction. Front may have an edge here though: its unified solution also provides automated workflows, ticketing and analytical tools that are either absent or less well integrated in competing offerings.
In 2022, Front raised investments in a Series D round and achieved unicorn status with a valuation of over $1 billion. It is moving to futher develop its product and increase its market share, hiring on new talent ahead of a possible IPO in the near future. Definitely watch this space!
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
37% female employees
-25% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Jan 2020
$59m
SERIES C
Total funding: $203.3m
Company benefits
- Flexible PTO
- 401(K) plan
- Parental Leave
- Volunteer time off
- Commuter benefits
- Wellness benefits
- Work from home opportunities
- Health insurance
- Equity
- Mental health support
- Family planning support
Company values
- Transparency
- Care
- High standards
- Collaboration
- Low ego
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Laurent Perrin
(CTO)Former Hacker in Residence at eFounders. Former Technical Architect at FaberNovel and CTO at Radioline. MSc in Computer Science at Ecole Polytechnique.
Mathilde Collin
(CEO)Former Project Manager at Concord with MA in Entrepreneurship at HEC Paris.
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