Senior Director of Software Engineering, ServiceTitan
$271.8-436.2k
Plus an annual bonus, and equity. Salary dependent on location
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$271.8-436.2k
Plus an annual bonus, and equity. Salary dependent on location
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 10+ years of software engineering experience, including 5+ years leading engineering organizations and managing managers
- A track record of shipping reliable, high-scale mobile applications on iOS and Android on a predictable cadence
- Expert-level knowledge of mobile platforms and app development, including mobile performance and reliability
- Experience setting and owning quality standards for a mobile app, including crash-free and startup-time goals, production monitoring, staged rollouts and release gates, and a test-automation strategy
- Experience leading a mobile platform through significant modernization or re-architecture
- Strong technical credibility: you can engage on architecture and design decisions and earn the respect of senior engineers
- Strong communication and technical writing skills
- B.S., M.S., or PhD in Computer Science, Physics, Engineering, or a related technical field
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
What the job involves
- The ServiceTitan mobile app is the tool field technicians rely on every day, across commercial and residential work and every vertical we serve
- As Senior Director of Engineering, Mobile, you will lead the engineering organization behind it and own its performance, reliability, and release quality, along with the roadmap that modernizes the app for the years ahead
- This is one of the most operationally consequential engineering leadership roles in Field Enablement: when the app works, technicians get through their day, and when it doesn’t, they feel it immediately
- We’re looking for a mobile engineering leader who consistently turns a broad set of priorities into reliable software, shipped on a predictable cadence, at scale
- Lead the mobile engineering organization through your engineering managers, owning its processes, priorities, and long-term goals
- Own the performance, reliability, and release quality of the app, and hold the organization to a high bar on all three
- Drive the modernization roadmap for our native iOS (Swift/SwiftUI) and Android (Kotlin/Jetpack Compose) apps while keeping today’s app stable for the technicians who depend on it
- Establish and sustain a predictable release cadence, with the engineering discipline and quality practices to support it
- Direct engineering effort toward business outcomes rather than activity, and keep the team aligned as company and org priorities shift
- Partner with Product, Design, and the ServiceTitan leadership team to set direction, and push for innovation in the product experience
- Mentor and develop your Senior Engineering Managers and Engineering Managers into strong leaders
- Partner with Recruiting to attract and hire top mobile talent, including interviewing candidates and co-owning outreach such as tech talks
- Communicate effectively with engineers, Product Managers, executives, customers, and partners
Application process
- End Date: November 30, 2026
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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