Operations Analyst Lead, Airbnb
$154-192k
Community marketplace for holiday accomodation
Job no longer available
Community marketplace for holiday accomodation
1001+ employees
Job no longer available
$154-192k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 10+ years of experience in analytics, strategy, business operations, or consulting, ideally in a tech-enabled or operational environment
- Bachelor’s degree in a quantitative field (e.g., Statistics, Computer Science, Engineering, Economics); advanced degree a plus
- Strong command of SQL and data visualization tools (e.g., Tableau, Looker); working knowledge of Python or R preferred
- Proven ability to navigate large and complex datasets to deliver clear, actionable insights
- Experience solving business problems using structured thinking and sophisticated analytical approaches
- Strong written and verbal communication skills with the ability to convey complex topics in a compelling and concise way
- High degree of autonomy and accountability; comfortable leading projects with minimal guidance
- Demonstrated ability to influence without authority and collaborate effectively across functions
- Deep connection to Airbnb’s mission of creating a world where anyone can belong anywhere
What the job involves
- The Scaled Operations team at Airbnb helps increase supply effectiveness, utilization, and impact using people-powered operations
- The Analytics function within Scaled Operations serves as a strategic thought partner to leadership, enabling data-driven decision-making through high-impact insights, robust reporting infrastructure, and scalable data solutions
- We operate across a wide range of ambiguous, evolving problems with urgency, autonomy, and a commitment to driving business results
- As Operations Analyst Lead, you will lead high-priority analytical initiatives that help shape Airbnb’s supply-side strategy and operational performance
- You’ll work independently to design scalable data products, generate critical business insights, and solve complex challenges that inform how we support and grow our community of HostsYou’ll partner with stakeholders across Product, Policy, Support, and Strategy to translate ambiguous business questions into clear, data-driven recommendations
- Your expertise in operational analytics, judgment in trade-off decisions, and ability to deliver structured, thoughtful outputs will make you a trusted contributor across multiple domains
- Build dashboards, reporting frameworks, and data models that drive visibility into performance and guide decision-making across supply operations
- Lead analytical deep dives to uncover insights that influence operational strategy, identify risks, or size new opportunities
- Collaborate with cross-functional stakeholders to align on key metrics and implement scalable solutions to improve data integrity and reporting workflows
- Translate business objectives into clear problem statements and propose solutions through rigorous quantitative analysis
- Communicate insights through presentations, memos, and visualization tools to influence decisions at various levels of the organization
- Mentor junior analysts and provide thought partnership across the broader analytics team
- Proactively identify areas for operational improvement and contribute to experimentation and policy iteration processes
- Participate in the evolution of Scaled Operations' analytics roadmap, contributing to the team's long-term planning and technical development
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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