Senior Internal Comms Manager, Twitch
$118.2-185k
Salary dependent on location + Equity
Gaming-focused livestream platform
Be an early applicant
Gaming-focused livestream platform
1001+ employees
Be an early applicant
$118.2-185k
Salary dependent on location + Equity
1001+ employees
Company mission
To empower live communities on the internet.
Role
Who you are
- 5+ years of experience
- You can build a communications strategy around a complicated transition, and then get into the details of an All Hands segment
- You’re curious about what’s really happening around the company, what employees care about, and what they need to hear from us. You’re comfortable asking tough questions and pushing for clarity when something doesn’t make sense
- You’re creative, too. You have opinions about what makes internal programming interesting, know how to find a good story inside a company, and are excited to try new things. You want to build an All Hands that earns employees’ attention, and you’re willing to experiment, measure, and pivot when needed
- You’re a strong project manager and producer who can keep multiple timelines moving at once — delivering weekly programming while planning for what’s ahead. You can turn an idea into a compelling segment, bring company and community moments to life, and partner with creative and production teams to make the final product stronger
What the job involves
- We’re looking for someone to lead internal communications across the company
- You’ll help employees understand what’s happening and why it matters, help navigate complex company moments and transitions, and develop company All Hands programming that people look forward to
- It’s a role with range
- One day you might be shaping comms for an organizational change; the next, developing a new All Hands segment or finding a great story buried somewhere in the company
- We’re looking for someone with excellent judgment, strong instincts, and real creative ambition — someone who runs toward the hard stuff and is always thinking about how to make internal communications more useful, interesting, and engaging
- Keeping employees informed and connected, and finding ways to highlight and celebrate our people, our work, and our community, are at the heart of this position
- Own internal comms strategy and execution across the company
- Author company-level messaging, making sure employees get the information and context they need
- Partner with executives and teams across Twitch on sensitive or complex issues, anticipating employee questions and helping leaders communicate clearly
- Develop comms plans for organizational changes, company announcements, and other important moments
- Track employee engagement and feedback, using what you learn to make our communications more useful and effective
- Lead All Hands programming, including editorial strategy and content development
- Work closely with production and creative partners on run of show, speaker prep, creative elements, and live production
- Build relationships across the company to uncover great stories, interesting speakers, and work employees should know about
- Develop new segments and formats that keep All Hands fresh, engaging, and worth employees’ time
- Think creatively about how All Hands can evolve. We want someone who sees it as programming—not just a company meeting—and has ideas for making it better
- Bring rigor to how we measure success, using attendance, engagement, feedback, and other signals to understand what employees are responding to and what we should change
Our take
Twitch is the world's leading video platform for gamers, allowing users to livestream gaming sessions and curate a dedicated community for their content. By dedicating the platform to gaming alone, it has amassed a loyal following of fans, and been able to launch its Partner Program where streamers can monetize their livestreams, incorporate corporate partnerships, and even attend TwitchCon, a convention where dedicated gamers can socialize.
Twitch's acquisition by Amazon in 2014 saw its viewers double in a year, bringing the platform to a wider audience. However, with YouTube streaming popularity on the rise, it has big competition to contend with, as some popular streamers prefer going live on the video giant. Interestingly, a recent move by the platform was to enable its partner streamers to make live content on other platforms - previously inhibited by its exclusivity clause - which may combat the possibility of losing streamers permanently to YouTube.
In 2022, Twitch had to contend with backlash for its proposal to cut creator income by reducing their cut of subscription earnings. However, with the plan only affecting a minute number of creators, the controversy appears to have died down. Needless to say, Twitch is for now entirely comfortable in the market - with possible plans to extend past gaming bringing the chance to generate more popularity yet.
Steph
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2013
$20m
SERIES C
Sep 2012
$15m
SERIES B
Total funding: $43.2m
Company HQ
Belden Place, San Francisco, CA
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