Marketing Development Representative, ServiceTitan
The expected hourly rate for this role for candidates residing in Canada is $26.72 CAD, and this position is commission-eligible
1-2 days a week in office
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
The expected hourly rate for this role for candidates residing in Canada is $26.72 CAD, and this position is commission-eligible
1-2 days a week in office
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- We are looking for ambitious, adaptable team players ready to take the first critical step in a professional sales career
- Communication: Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and e-mail contacts
- Ambition: You recognize every day is a new opportunity for you to be better than yesterday, demonstrating genuine self-motivation
- Coachability: An intense appetite to seek and, most importantly, adapt feedback that is given to drive continuous improvement
- Teamwork: A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues
- Adaptability: The ability to be adaptable and think outside the box to proactively address potential roadblocks and/or issues
What the job involves
- Marketing Development Representatives (MDRs) are crucial team members who identify and connect with inbound prospective customers on the impact ServiceTitan can bring to their business. A successful MDR drives the initial sales process by qualifying leads, conducting detailed discovery, and setting up the Account Executive for success
- Career Foundation: You will be given extensive coaching and development from managers, enablement coaches, and various teams to ensure you are set up for a successful, long-term career in Sales
- Culture of Excellence: Join a team motivated to be the best every day by continuously applying feedback and best practices
- Direct Impact: You lead the charge in transforming an industry and shaping your future career by being the initial voice of ServiceTitan
- Your primary focus is building a robust sales pipeline and converting marketing-generated opportunities into qualified meetings
- Pipeline Generation: Build a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunities efficiently
- Strategic Engagement: Implement creative ways to engage and build rapport to maintain and progress your book of prospects
- Meeting Conversion: Successfully book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to secure the partnership
- Value Communication: Clearly articulate the product's value and areas of opportunity to prospects via phone and/or e-mail
- Goal Achievement: Achieve and exceed daily KPIs and monthly quota for qualified meetings and pipeline generation
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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