Relationship Manager, Mercury
$119.4-134.3k
OTE
+ Equity
More information about location
Banking services for startups and small businesses
Be an early applicant
Banking services for startups and small businesses
1001+ employees
Be an early applicant
$119.4-134.3k
OTE
+ Equity
More information about location
1001+ employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- This role is ideal for someone who thrives in fast-paced, founder-facing environments and wants to grow their career in FinTech Relationship Management
- The ideal candidate is deeply curious and meticulous, and enjoys engaging customers to investigate issues and deliver insights
- 2–4 years in FinTech, Customer Success, early-stage banking,* or startup-facing Account Management
- Experience working with founders or early-stage teams; comfort with ambiguity and speed
- Surgical precision on effectively managing a large book of accounts with automation and playbooks without losing personal touches
- Strong communication skills and responsiveness across Slack, email, and ability to in-person events (<20%)
- A customer-first, process-driven mindset, with an eagerness to grow into deeper RM responsibilities
- Operational rigor of strong documentation, proactive communication, and project management
- Bonus points if you have your Series 65 license, CFP, or CFA charterholder
What the job involves
- We’re looking for a Relationship Manager to work with some of the most exciting startups in the world. You’ll be part of the team that introduces founders to Mercury, helps them adopt our core financial products, and ensures their first experience with us is seamless and impactful
- You’ll handle a high-volume book of startups, provide responsive day-to-day support, and partner with senior leaders to identify and nurture accounts as they scale
- Serve as the first relationship contact for startups, ensuring they’re getting the most business value out of Mercury
- Build relationships across a startup’s team, helping them grow and scale their business while adopting Mercury’s core suite
- Execute playbooks that ensure consistent engagement across a large portfolio of startups, focused on the optimization, retention, and growth of Mercury’s early-stage startup customers
- Proactively retain, expand, and surface opportunities and high-growth startups across the book of business
- Advocate the customer experience by collaborating with cross-functional teams (Sales, Partnerships, Product) to provide feedback and improve the customer’s experience
- Identify new business opportunities within existing accounts and drive account growth
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 200,000 businesses and, off the back of a $300 million Series C round, achieved a $5.2B valuation as of 2026. As a rising unicorn in the stagnant world of startup banking, Mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2026
$200m
SERIES D
Mar 2025
$300m
SERIES C
Total funding: $650.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Annual $1K learning & development budget
- Paid 6-week sabbatical after the 5-year mark
- Weekly $100 food budget
- Monthly $100 wellness budget
- Monthly $50 cellphone reimbursement
- Pet-friendly offices with free tea and beverages, plus lunch and snacks
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401K/RRSP)
- Inclusive fertility, hormonal health, and family-forming benefits through Carrot Fertility
Company HQ
SoMa, San Francisco, CA
Leadership
Jason Zhang
(Co-Founder & COO)Jason graduated from Stanford University with a Bachelor of Science in Biology before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(Co-Founder & CEO)Immad graduated from the University of Cambridge with a Masters in Computer Science. He then worked as a Software Developer at Aquila and Bloomberg. He also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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