Head of Content Operations, IANS
$110-145k
+ Bonus
2+ days a week in office
Cybersecurity insights & CISO guidance
Be an early applicant
Cybersecurity insights & CISO guidance
501-1000 employees
Be an early applicant
$110-145k
+ Bonus
2+ days a week in office
501-1000 employees
Company mission
To provide experience-based security insights for Chief Information Security Officers and their teams.
Role
Who you are
- You Balance Speed with Integrity
- You can transform a workflow and still protect the quality bar. Efficiency never comes at the cost of getting it right
- You Are an AI Operator
- You drive measurable impact and ROI with AI — workflows, connectors, and reusable tools
- You Lead Creative and Editorial Teams
- You know how to lead designers and editors as distinct disciplines with different rhythms, and you get the best out of both
- You Are Process Oriented
- You see a workflow as a system that can be redesigned, not a set of steps to be tweaked. You build standards that hold up across a growing volume of output
- You Execute End-to-End
- You move from diagnosing a workflow problem to implementing the fix, not just a recommendation
- You Communicate with Influence
- You can lead a team and organization through a standards or process change and get buy-in, not just compliance
- 5-8 years of experience leading design and/or editorial production teams, ideally inside a content, media, or research organization
- Proven track record building or overhauling production standards and workflows, not just following them
- Direct people-management experience across designers and editors, or a comparable cross-functional creative team
- Demonstrated use of AI and automation tools to speed up creative or editorial production
- Comfort operating in a fast-moving, still-evolving organization where the process itself is part of the job
- Strong stakeholder management skills; able to get buy-in from your team, your colleagues, and leadership on new standards
What the job involves
- IANS is the practitioner-sourced intelligence engine where data, peer experience, and expert insights converge for security teams
- Powered by our proprietary data, we produce cybersecurity content, including reports, presentations, benchmarks, and briefs
- We're looking for a Head of Content Operations to drive the strategy and execution to turn existing processes and quality standards for our editing and design function into repeatable, AI-accelerated workflows that increase efficiency and scales with IANS’ double-digit growth
- The Head of Content Operations owns the standards, the workflows, and the team
- Design & Editorial Standards
- Partner with the team to define what “great” looks like for design and editorial quality, and hold the team to it consistently across content types
- Establish and maintain design standards and AI templates for all IANS content, deliverables and market facing materials
- Establish and maintain editorial standards for IANS written content
- Establish the right metrics and SLAs for continuous team improvement and client service
- Workflow & Process Innovation
- Innovate design and editorial workflows for speed and broad-based standards adherence, using AI and automation tools
- Lead the team in building agentic design and editorial tools that appropriately divide uniquely human from truly AI-driven tasks
- Continuously push the envelope on how AI can accelerate and improve our outputs
- Use data and workflow monitoring to find the bottlenecks in current production and rebuild the process around AI and automation, not around headcount
- Refine and introduce new workflow and capacity utilization tooling
- Change Management
- Drive adoption of new standards and workflows across designers, editors, and the Faculty who create content
- Lead hands-on training so editors and designers build real comfort and fluency with new tools, not just exposure to them
- Manage resistance directly: know when to push a new standard through and when to adjust pacing without abandoning the target state
- Communicate change in a way that gets buy-in, not just compliance
- Team Leadership
- Oversee a team of 3-5 designers and 3-5 editors
- Set priorities, workload, and performance standards across both disciplines
- Build a team that ships faster without cutting corners on quality
- Every deliverable IANS ships passes through design and editorial. Right now, that's a manual function. This role turns it into a scaled, AI-accelerated production capability, keeping humans in the loop where appropriate, without losing IANS’ high quality bar. You'll have direct ownership over the standards and the team, and a mandate to rebuild the process around what AI makes possible now
Our take
Amidst the escalating threats and regulatory demands in the cybersecurity sector, Chief Information Security Officers (CISOs) face a daunting array of challenges. IANS steps in as a trusted ally, offering tailored solutions to address these pressing issues.
Through its practitioner-led model and collaboration with seasoned experts, IANS provides independent research, advisory services and a community platform. It provides CISOs with subscription-based support content, professional development opportunities and consulting services, enabling them to navigate the complex cybersecurity landscape with confidence.
With a strategic investment from the Apax Digital Funds, IANS is poised for accelerated growth and innovation. This partnership will fuel product development, expand the company's value proposition and enhance its go-to-market strategies, solidifying its position as the leader in the InfoSec decision support space.
Freddie
Company Specialist at Welcome to the Jungle
Company
Company benefits
- 401(k) Program: Fidelity 401(k) plan with company match
- Employee Recognition: Annual incentive program, monthly shout outs and peer-to-peer recognition
- Health Coverage: Medical, dental & vision, deductible reimbursement, fitness stipend, Calm app
- Pre-Taxed Benefits: Dependent care FSA, healthcare FSA, transit, parking
- Social: Monthly 'Club IANS', annual summer outings, team events and social gatherings
- Volunteer Opportunities: Employee-led community volunteer initiatives, paid volunteer day
- Work Environment: Hybrid (2 days/week) in our vibrant Boston office with a weekly lunch stipend
- Work/Life Balance: PTO, paid holidays, sick time, Summer Fridays
Company HQ
Downtown, Boston, MA
Leadership
Phil Gardner
(Founder & CEO)Founded IANS in 2001 and has served as the CEO ever since. Prior to this, they founded Provant where they served as the Vice President. They also worked as an Associate at McKinsey & Company.
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