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Acquire

A digital customer engagement platform

Acquire logo
101-200 employees
  • B2B
  • Communication
  • Customer service
The East Cut, San Francisco, CA

Company mission

To provide businesses with a platform built for today’s customer experience challenges and the ones still to come.

15% employee growth in 12 months

Our take

Acquire is a digital customer engagement software platform that enables enterprises to create the best experiences for their customers with state-of-the-art live customer support via online chat, video, and co-browsing. The company’s platform ultimately makes it easy for world-leading brands and companies to offer web and mobile support designed around the customer experience.

The company's scalable range of paid monthly packages for businesses of various sizes, from small teams to large enterprises are utilized by Acquire's current roster of clients, which includes thousands of famous worldwide brands such as Samsung, Audi, Gov.UK, and E/evate.

The company’s expanding suite of products includes live chat, video & audio chat, Chatbox, and more, enabling it to compete with (and go beyond) other live chat support companies such as LiveChat and ZenDesk. Acquire is well set to see continued growth and expansion as its comprehensive and innovative platform sees further worldwide adoption.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • 401K (U.S. Only)
  • Life & Disability
  • FSA & Commuter Benefits
  • 10 Weeks Fully Paid Parental Leave
  • Discounts & Monthly Stipends
  • 100% Coverage for Medical, Dental, & Vision
  • Flexible Time Off
  • Health & Wellness Perks

Company values

  • We give it our 100% every time - We make commitments to ambitious goals and we give it our best effort each time in the name of driving amazing results.
  • We choose to take the journey and welcome twists and turns with grace. - As with every journey, there are ups and downs. We embrace the adventure and maintain flexibility when the road in front of us changes.
  • We walk in the shoes of others. - We respect each other. We seek to understand the situation and understand one another, making decisions that are fair, empathetic, and human.
  • We valiantly take paths others don’t. - We get creative in the face of hurdles. We welcome new ideas and new ways of doing things in our effort to think big and outside of the box.
  • We create opportunities. - Diversity, equity, and inclusion are important to us. We want to ensure there is opportunity for the underrepresented.

Funding (last 2 of 3 rounds)

Mar 2021

$45m

SERIES B

Jun 2020

$6.4m

SERIES A

Total funding: $56.8m

Leadership

An angel investor who backed ventures such as Homesome and The Bricks. Also founded Just Total Tech.