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AirHelp
Claims management company for flight disruptions
- 201-500 employees
- B2C
- Travel
- Legal
- Aerospace
- Friedrichshain, Berlin, Germany
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Company mission
To make claiming compensation as easy and seamless as possible.
Our take
Customer support and claims tech are most often reserved for law firms and legal teams, but AirHelp’s focus on the air travel industry has carved them out a niche and amassed the company a client base of 16 million people. Focusing on assisting travellers with air travel rights, delays, cancellations, missed connections, strikes, baggage loss, and denied boarding compensation, AirHelp’s team speak 17 languages and works in partnership with law firms in 30 countries.
AirHelp’s law firm partnerships are a vital asset to the company, which must navigate a shifting sands ecosystem where different countries and companies have different laws. So far, AirHelp has amassed a significant amount of funding, which should help it continue building these partnerships and expand its operations.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- Health benefits
- Team days
- Flexible benefits: gym membership, personal education, childcare, public transportation or leisure travel subsidy
- Work from anywhere for 2 weeks a year
- Events and parties
- Internal training programs and knowledge-sharing events
- Personalized progression plan
- Mindfulness platform
- Unlimited, free use of AirHelp's services
- Language classes
- Lunch subsidy
- MacBook Air
Company values
- Teamwork
- Integrity
- Persistence
- Ownership
Funding (2 rounds)
Aug 2016
$12m
SERIES A
Mar 2014
$0.3m
SEED
Total funding: $12.3m
This company has top investors
Leadership
Tomasz Pawliszyn
(CEO)A Member of the Revenue Collective. Previously worked at Studio Moderna for over 9 years, while there they held Directorial and Operations roles. Prior to that, they worked as a Senior Project Leader at Toyota Motors Europe.