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American Express
Globally integrated payments company
- 1001+ employees
- Fintech
- Banking
- Credit cards
- Financial Services
- World Trade Center, New York, NY
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Company mission
To become essential to customers by providing differentiated products and services to help them achieve their aspirations.
Our take
With the financial services industry growing out of the pandemic, technology is shaking up the finance world and new fintechs are on the rise. However, the established payment card service, American Express, is at the fore of the US drive toward seamless payments.
As one of the biggest financial services companies in the world, American Express competes with Discover, Visa, and Mastercard in credit card services. A key way American Express sets itself apart, is through its focus on providing the world’s best customer experience.
American Express is aiming to continue their expansion and increase its market cap, which has grown steadily since March 2020. This can be seen through their partnership with Nova Credit. The company also plans to get even more into the small business market, such as through the purchase of lender Fintech, Kabbage.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- Amex Flex (Hybrid Work Model) – providing greater flexibility to colleagues
- Paid Time Off
- Flexible Benefit Plan – Health, Life & Accident Insurance
- Retirement Savings Plan
- Wellness Centers & Health Living programs
- Exclusive Deals and Discounts
- Parental Leave & Nursing Mothers Rooms
- Backup and In-home Child and Elder Care
- Free Confidential Counselling Services
Company values
- We back our customers by providing exceptional products, services, and experiences every day.
- We make it great by delivering an unparalleled standard of excellence in everything we do.
- We do what’s right by delivering customer-first service that's reliable, consistent, and with the highest level of integrity.
- We respect people by letting others be and feel heard.
- We embrace diversity by acknowledging that different perspectives are needed to fuel creativity and innovation.
- We stand for inclusion by fostering a welcoming and inclusive culture.
- We win as a team by working together.
- We support our communities by backing and promoting small businesses.
Leadership
Steve Squeri
(Chairman & CEO)After studying at Manhattan College, Steve spent 4 years at Accenture as a Management Consultant. In 1985, he left this role to join American Express as a Manager, and rose through numerous positions over more than three decades. In 2018 he was promoted from Vice Chairman to Chairman and CEO.
Diversity, Equity & Inclusion at American Express
Sonia Cargan (Chief Inclusion & Diversity Officer)
- Learn more about our commitment to Inclusion & Diversity at American Express: https://www.americanexpress.com/en-us/careers/inclusion-and-diversity
- Colleagues are at the center of everything we do, and we are proud to share today our 2022 Diversity, Equity and Inclusion (DE&I) Report. Learn how #TeamAmex strives every day to build on our strong inclusive culture, create a sense of belonging, and support colleagues personally and professionally. Learn more about our 2022 Diversity, Equity & Inclusion (DE&I) Report: https://about.americanexpress.com/newsroom/press-releases/news-details/2022/American-Express-Releases-2022-Diversity-Equity--Inclusion-DEI-Report/default.aspx
- Colleague Networks: Since 1987, our Colleague Networks have provided opportunities to support personal and professional development, skill building and career growth. These organizations play a huge role in creating an inclusive culture where all colleagues can thrive. Today, we have 14 Colleague Networks with more than 100 chapters globally
- I found my place at #TeamAmex: https://www.youtube.com/watch?v=Lkyp1j9SvVU
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