BrandBastion
Social media engagement solutions
- 21-100 employees
- B2B
- Artificial Intelligence
- Marketing
- Analytics
- SaaS
- Social Media
- Kamppi, Helsinki
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Company mission
To enable organizations to create safe conversations and meaningful relationships with their audiences.
Our take
Brands have conversations with their customers every day, and more and more of these interactions are happening on social media. Any one of these interactions could contain valuable insights into the customer's journey, but manually monitoring and searching messages for such insights is time-consuming - making it nearly impossible to investigate every conversation.
BrandBastion provides engagement solutions for businesses that want to make the most of their customer interactions across social media platforms. It leverages AI to automatically analyse and classify customer comments, discovering insights that would otherwise go unnoticed. Alongside this, the company also supplies tools to moderate comments and automate responses.
Whilst chatbots are already used to maximise customer conversation volume, and increase engagement, BrandBastion has taken this a step further. By offering analysis across every single comment, it supports its clients to maximise the value of these conversations both for the customer experience and product feedback. It no wonder the company already serves big players the likes of Netflix, Red Bull, Uber and Sephora.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Ongoing learning & development opportunities including conferences and training
- Do work that matters
- Be part of a global team
- Remote work options
- Generous vacation plans
- We offer shares to top performers and key team members
Leadership
Jenny Wolfram
(CEO & Founder)Board Member of the Business Forum, and Member of YPO. CEO and Co-founder of FaceForce from 2013 to 2016. Guest Lecturer at King's College London since 2018.