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Broadly

Connecting SMBs to modern consumers

Broadly logo
21-100 employees
  • B2B
  • Marketing
  • Advertising
Downtown, Oakland, CA

Company mission

To champion local businesses by connecting them with modern consumers, simplifying their operations, and growing their word of mouth.

Top investors

-9% employee growth in 12 months

Our take

Broadly helps small to medium sized independent businesses attract, interact with and get feedback from its customers. From one mobile app, users gain access to Broadly’s inbox, email campaign, web chat, payment portal, and automated customer review requests.

It’s the latter feature which sets Broadly apart, allowing independent businesses to boost their online reputation by prompting customers to leave reviews on Google, Facebook and Yelp in just one click.

Considering that on average, only one in ten satisfied customers leave a good review while dissatisfied ones are far more likely to leave a negative comment, smaller businesses need an easier way to convert transactions to reviews. An automated service like Broadly’s goes a long way to solving this issue.

The company is focusing most of its efforts on businesses in the home, automotive and pet services, and has made notable partnerships with Bosch, Jobber and Neighbourly. However, further growth in the future should see the company move into a broader spectrum of industries if it hopes to overtake the likes of Birdeye and Podium, the latter of whom currently has ten times more funding.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Our company was founded in Oakland, but now we are a remote first and distributed team! 🌉
  • Company covers 100% of employee only medical, dental, and vision insurance + lots of extra options. We got you. 🥰
  • Flexible time off. Take the time-off you need, when you need it! 😎
  • Our Time Off (OTO). We give you two-three day weekends per month! 🤗
  • Regular wellness and engagement activities with some pretty awesome prizes! 🎉
  • Work From Home stipend (because you know, you work from home) 🏡
  • Co-working stipend (for those of us who want to escape our usual home office life and go into a shared workspace - sometimes working somewhere different helps!)📍
  • Wellness stipend that covers mental, emotional, and physical wellbeing (because taking care of your mental health creates mental wealth!)⚕️
  • Professional development stipend. Get your learning on. 📚
  • An inclusive, tight knit, exciting start-up culture that offers accelerated career & personal growth 📈

Company values

  • Collaborative
  • Curious
  • Inclusive
  • Impactful
  • Sincere
  • Intentional
  • Love local
  • Respect
  • Appreciation

Funding (last 2 of 4 rounds)

Sep 2018

$10m

SERIES B

Jul 2016

$6.7m

SERIES A

Total funding: $20.7m

This company has top investors

Leadership

Assaf Arkin

(Board Member)

They have extensive experience in engineering. Prior to founding Broadly, they worked at Demand Science for their Product and Platform. Former Engineering Manager of Demandforce.